is provided by experienced technicians, who are well trained and vetted. Enjoy top-notch today!. The Service is affordable and Reliable. It is also offered on a timely basis. You are guaranteed of high quality Same Day
We offer same-day and next day visits. With our outstanding first-time fix rate, 4 out of 5 repairs only need one visit
You Pay for the appliance repair fee if we fix the appliance. If we dont't, just pay for diagnostics
Choose the day and time for us to visit, and we will send you a 3 hour window when our engineer is due to arrive
We know appliances and how to repair them. We are trusted by many clients as a service provider
You get an industry leading 3 months guarantee on your repair including electrical / mechanical parts we fit
Our experienced technicians are well trained and experienced. We have awesome reviews and incredible service scores!
Learn more about our appliance repair services in Nairobi
Imperial Appliances Kenya provides appliance repair services throughout Nairobi including Westlands, CBD, Karen, Kilimani, Langata, Nairobi South, and surrounding areas. We offer same-day service for most urgent repairs. Contact us to confirm service availability in your specific location.
Yes, Imperial Appliances Kenya specializes in repairing a wide range of domestic and commercial appliances including refrigerators, washing machines, microwave ovens, cookers, dishwashers, water heaters, air conditioning units, and more. We work with both local and international brands.
We pride ourselves on fast response times. For most urgent repairs in Nairobi, we can provide same-day service. We typically respond to calls within 2 hours during business hours. Emergency services may be available for critical situations - call us at +254725548383 for immediate assistance.
Our service charges are competitive and transparent. We charge a diagnostic fee for inspection, and the repair cost depends on the type of appliance and the nature of the problem. We provide free quotations after diagnosis. Most repairs are affordable with optional warranty coverage available on repairs and spare parts.
Yes, Imperial Appliances Kenya provides warranty coverage on all repairs and replacement parts. Our standard warranty covers labor and parts for a specified period. We also offer extended warranty options for additional peace of mind. Terms and conditions apply - ask our technicians for details.
Absolutely. Our team consists of highly trained and certified technicians with extensive experience in appliance repair. All our staff undergo regular training to stay updated with the latest repair techniques and appliance technologies. We maintain the highest standards of professionalism and customer service.
Yes, we exclusively use genuine and certified spare parts for all repairs. We source parts directly from authorized distributors to ensure quality and compatibility with your appliances. Using genuine parts guarantees durability and optimal performance of your repaired appliances.
Yes, we offer comprehensive preventive maintenance programs for both residential and commercial appliances. Regular maintenance helps extend the lifespan of your appliances, improve efficiency, and prevent unexpected breakdowns. Contact us to set up a customized maintenance schedule.
Scheduling is easy! You can call us directly at +254725548383 or email hello@imperialappliances.co.ke to book an appointment. Our customer service team will assist you in selecting a convenient time for our technician to visit. We also offer online booking options on our website.