washing machine washer error problem diagnosis repair nairobi kenya

washing machine washer error problem diagnosis repair nairobi kenya

Your washing machine is, just like any other machine, vulnerable to breakages and malfunctions. While we offer washing machine installation, repair and maintenance services in Nairobi, some of our clients and potential inquirers may be beyond our coverage areas (Nairobi and its environs). For those with some technical know how on how to handle mechanical and electric problems, we have here an elimination list that you can use to locate and possibly fix the errors or problems in your washing machine

STEP BY STEP WASHING MACHINE ERROR & PROBLEM DIAGNOSIS AND REPAIR, NAIROBI

washing machine repair in nairobi

washing machine repair in nairobi

Washing Machine does not work and makes no noise

  • Confirm if the washing machine is plugged in securely
    Confirm with the circuit breaker or fuse box
    Test the outlet for current that serves the washer
    Confirm that the water supply valves are turned on
    Inspect the washing machine filter screens
    Check for overheating in the washing machine
    Test the water level switch
    Test the timer control
    Test the lid switch
    Test the water inlet valve
    Inspect the water pump
    Test the centrifugal switch
    Test the motor

Washer does not work but it makes noise

  • Check that the water supply valves are turned on
  • Check the filter screens of the washer
  • Check for overheating in the washer
  • Check the water pump in the machine
  • Check the water inlet valve of the machine
  • Check the motor of the washer

No water is entering the wash tub
– or no hot water
– or no cold water

  • Check that the water supply valves are turned on
  • Inspect the water supply hoses for kinks
  • Check the filter screens
  • Test the water level switch for issues
  • Test the water temperature switch for errors
  • Test the timer control for issues
  • Test the water inlet valve of the washer

The water fills the wash tub too slowly

  • Check that the water valves are turned on full
  • Check the water pressure at the tap
  • Check the filter screens
  • Test the water inlet valve
  • The tub does not fill with enough water
  • Test the water level switch
  • Check that the drain hose is positioned roughly as high as the top of the inner tub
  • The water overflows the wash tub
  • Check the timer control
  • Check the water level switch
  • Inspect the air tube for damage
  • Check the water inlet valve

Water drains out of the machine during the wash or rinse cycle

  • Check the drain control lever
  • Test the drain control coils
  • Check the cam bar
  • Test the timer control
  • Wrong temperature of water is used
  • Water supply hoses may be reversed
  • Hot or cold water supply valve may be turned off
  • Water supply hose may be kinked
  • Check water inlet valve

Water drains out of the washer while it is filling

  • Check the drain hose, it should be at least as high as the top of the wash tub, about 38 inches.
  • The drain hose must sit loosely in the house drain. Do not seal the air gap around the drain hose or a siphon will occur.
  • Check the drain control lever
  • Test the drain control coils
  • Check the cam bar

Water drips into the wash tub when the washer is off

  • Replace the water inlet valve

Water doesn’t drain out of the wash tub

  • Inspect the drain hose for kinks
  • Test the timer control
  • Test the lid switch (some models)
  • Inspect the water pump
  • Inspect the drive belt (belt drive only)
  • Inspect the motor coupler
  • Water is leaking onto the ground
  • Inspect the water supply connections
  • Inspect the drain hose
  • Inspect the water pump
  • Inspect outer tub for cracks or corrosion
  • Inspect the tub seal
  • Inspect the tub bearing

Washer agitator does not move

  • Test the lid switch
  • Inspect the motor coupler
  • Inspect the drive belt (belt drive only)
  • Inspect under the washer for soot (clutch)
  • Test the motor
  • Inspect the pulley
  • Test the transmission
  • Inspect the agitator
  • Inspect the pump coupling
  • Test the water level switch

Washer agitator movement is weak or moves in only one direction

  • Check the washer agitator
  • Check the washer motor coupler
  • Check the drive belt (belt drive only)
  • Check under the washer for soot (clutch)
  • Check the washer motor
  • Check the washer pulley
  • Check the washer transmission
  • Check the washer pump coupling

washing machine drum repair nairobi

Washig Machine drum does not spin

  • Check the lid switch
  • Check the timer control
  • Check the centrifugal switch
  • Check the water level switch
  • Check the motor coupler
  • Check the drive belt (belt drive only)
  • Check under the washer for soot (clutch)
  • Check the washer motor
  • Check the washer pulley
  • Check the washer transmission

Clothes are too wet after washer spin cycle

  • This may be a spin problem or a drain problem
  • Drain:
  • Make sure the drain line is clear
  • Check the drain hose for a partial blockage
  • Inspect the water pump
  • Spin:
  • Test the lid switch
  • Test the timer control
  • Test the centrifugal switch
  • Test the water level switch
  • Inspect the motor coupler
  • Inspect the drive belt (belt drive only)
  • Inspect under the washer for soot (clutch)
  • Test the motor
  • Inspect the pulley
  • Test the transmission
  • Cycle does not advance
  • If the washing machine fills with water and begins agitating, but the timer does not advance, the timer probably needs to be replaced
  • If the timer does not advance while the washer is in a spin cycle, the timer probably needs to be replaced
  • If the timer does not advance during the rinse cycle, check whether water has filled the tub, if not, it is likely cold water related. Check the cold water supply valve, check the supply hose for kinks, check the filter screen and check the water inlet valve
  • Burning or electrical smell
  • Unplug the washer
  • Locate the source of the odor then read the instructions in the related section

Bad smell / odour coming from clothes or machine

  • Check that the drain line is clear
  • Check the drain hose for kinks or blockages
  • Check pump for blockages
  • Check for build up of soap in the outer tub
  • Check for article of clothing stuck in the outer tub

Washing Machine is noisy or vibrates too much

  • General tips
  • Balance the load
  • Level the machine
  • Inspect the water pump for a blockage
  • Inspect the coupling
  • Inspect the transmission
  • Adjust the drive belt tension
  • Check the motor bearings
  • Check the drum brakes
  • Goes out of balance too often
  • General tips
  • Balance the load
  • Level the machine
  • Inspect the water pump
  • Clothing is damaged
  • Inspect agitator for cracks or rough spots
  • Inspect for rust spots

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