Reliable Plumbing and Heating
Comprehensive List of our Plumbing and Heating Solutions
When a hot shower turns cold overnight or a burst pipe floods a kitchen floor, you need a team that can respond fast and fix the problem properly the first time. Imperial Appliances offers a full range of plumbing and heating solutions for homes, offices, and commercial premises across Nairobi and its surrounding suburbs. From routine maintenance to emergency call-outs, our licensed technicians are trained to handle every job on this list, using quality parts and transparent, upfront pricing.
This guide walks through our complete service catalogue so you know exactly what to expect before you pick up the phone.
Why Nairobi Homes and Offices Trust Imperial Appliances
Nairobi's older estates and newer apartment blocks come with very different plumbing and heating challenges — ageing galvanized pipework in Kilimani and Lavington, high-rise water pressure issues in Upper Hill, and borehole-fed systems in Karen and Runda. Our team has worked across all of these settings, which is why our plumbing and heating solutions are built around real Nairobi conditions rather than a generic checklist. Every technician carries common replacement parts on the van, so most jobs are completed in a single visit.
For property managers and larger households, we also offer scheduled maintenance plans that cover periodic inspection of water heaters, boilers, pumps, and pipework before small issues turn into costly breakdowns. A maintenance plan typically includes an annual or bi-annual site visit, a written condition report, and priority scheduling if a fault is found — a practical way to budget for upkeep instead of reacting to emergencies as they arise.
Our Full Range of Plumbing and Heating Solutions
Below is the complete breakdown of the plumbing and heating solutions we offer, from small repairs to full system installations.
1. Water Heater Installation and Repair
Whether you use an electric geyser, a solar water heater, or an instant tankless unit, our technicians install, service, and repair all major brands. We check thermostat settings, replace faulty heating elements, flush out sediment buildup, and fix leaking tanks. For new installations, we size the unit correctly for your household or office to avoid the frustration of running out of hot water during peak hours.
2. Boiler Installation and Servicing
Commercial kitchens, hotels, and larger residential properties often rely on boilers for consistent hot water and space heating. We install new boilers, carry out annual servicing to keep them running efficiently, and troubleshoot common faults such as pressure loss, pilot light failure, and unusual noises. Regular servicing extends the lifespan of your boiler and keeps energy bills predictable.
3. Central Heating System Installation
For offices and homes that need consistent indoor warmth during Nairobi's cooler months, we design and install central heating systems tailored to the size and layout of the building. This includes running new pipework, fitting radiators or underfloor heating, and connecting everything to a reliable heat source with proper thermostatic controls.
4. Pipe Installation, Repair, and Replacement
Old galvanized steel pipes corrode over time, leading to discoloured water, reduced pressure, and eventual bursts. We replace ageing pipework with durable PPR or copper piping, run new supply lines for renovations and extensions, and repair damaged sections without tearing up more of your property than necessary.
5. Drain Cleaning and Unblocking
Slow-draining sinks, gurgling toilets, and recurring blockages are usually a sign of a deeper drainage issue. Our team uses drain rods, high-pressure jetting, and CCTV inspection where needed to clear blockages in kitchen drains, bathroom drains, and main sewer lines, restoring proper flow without unnecessary digging.
6. Leak Detection and Repair
Hidden leaks behind walls or under slabs can waste thousands of litres of water and quietly damage a building's structure. We use moisture meters and pressure testing to pinpoint leaks accurately before opening up any surface, then carry out a clean, lasting repair.
7. Radiator Installation and Maintenance
As part of a central heating setup, radiators need to be correctly sized, positioned, and balanced to heat a room evenly. We install new radiators, bleed trapped air from existing systems, and replace worn valves so every room reaches a comfortable temperature.
8. Water Pressure and Pump Systems
Low water pressure on upper floors is one of the most common complaints in Nairobi's apartment buildings. Our plumbing and heating solutions include booster pump installation, pressure tank servicing, and diagnosis of pressure loss caused by blocked pipes, faulty valves, or undersized supply lines.
9. Borehole and Water Pump Installation
For properties relying on borehole water, we install and maintain submersible pumps, pressure switches, and storage tank connections to keep water flowing reliably. All borehole-related plumbing work is carried out in line with Water Resources Authority (WRA) guidelines on abstraction and usage, so your system stays compliant as well as functional.
10. Emergency Plumbing and Heating Repairs
Burst pipes, overflowing toilets, and total loss of hot water rarely happen at a convenient time. Our emergency plumbing and heating solutions cover urgent call-outs for exactly these situations, aiming to arrive quickly, stop the immediate damage, and carry out a permanent fix rather than a temporary patch.
Transparent Pricing for Our Plumbing and Heating Solutions
We believe in upfront pricing with no hidden charges, so you know the likely cost of our plumbing and heating solutions before any work begins. Below is a general guide to help you budget — final costs depend on the scope of work and materials required.
| Service | Estimated Price Range (KES) |
|---|---|
| Water heater repair | 2,000 – 6,000 |
| Water heater installation | 8,000 – 25,000 |
| Boiler servicing | 4,500 – 9,000 |
| Pipe repair (per section) | 1,500 – 5,000 |
| Drain unblocking | 2,500 – 7,000 |
| Leak detection and repair | 3,000 – 10,000 |
| Radiator installation | 5,000 – 12,000 |
| Booster pump installation | 15,000 – 35,000 |
| Borehole pump installation | 25,000 – 60,000 |
| Emergency call-out | 2,000 – 4,000 (plus repair cost) |
Why Choose Imperial Appliances
Here's what sets our plumbing and heating solutions apart from a typical handyman call-out:
- Licensed, experienced technicians — every job is handled by a trained professional, not a casual fundi.
- Genuine parts — we use quality components that hold up under Nairobi's water pressure and hard water conditions.
- Same-day response — most repairs and call-outs are scheduled within 24 hours, with emergency slots available.
- Upfront quotes — you approve the cost before any work begins, with no surprise add-ons.
- Workmanship warranty — repairs and installations are backed by a service guarantee.
- Coverage across Nairobi — from Westlands and Kilimani to Ruaka, Kitengela, and Athi River.
Frequently Asked Questions
1. How quickly can Imperial Appliances respond to a plumbing emergency? For urgent issues like burst pipes or major leaks, we prioritise same-day response and aim to have a technician on site as soon as possible, especially within Nairobi and its immediate suburbs.
2. Do you offer both plumbing and heating repairs, or are they separate teams? Our technicians are cross-trained in both plumbing and heating systems, so one visit can often resolve issues that touch both — for example, a water heater fault linked to a pressure problem.
3. Can you install a borehole pump system from scratch? Yes. We handle the full installation, including submersible pumps, pressure switches, and storage tank connections, in line with Water Resources Authority requirements for borehole use.
4. What brands of water heaters and boilers do you service? We work on all major brands sold in the Kenyan market, including electric geysers, solar water heaters, and commercial boiler units, whether for repair or routine servicing.
5. Do you provide a warranty on your work? Yes, our installations and repairs come with a workmanship warranty. If an issue recurs from a fault in our work, we return to fix it at no extra cost.
Get Your Plumbing and Heating Solutions Sorted Today
From a single dripping tap to a full central heating installation, Imperial Appliances delivers dependable plumbing and heating solutions backed by experienced technicians and honest pricing. Whether you're in an apartment in Kilimani, a family home in Karen, or an office block in Upper Hill, our team is ready to diagnose the problem and fix it properly — the first time. Contact Imperial Appliances today to book a service or request an emergency call-out.
