Your trusted partner for professional appliance repair services in Nairobi and its environs. Certified technicians, genuine spare parts, same-day service — keeping your home running smoothly since 2010.
Our Story
Welcome to Imperial Appliances Kenya, your trusted partner for professional appliance repair services in Nairobi and its environs. Since our establishment, we have been dedicated to providing exceptional repair and maintenance solutions for all your household and commercial appliances, ensuring they perform at their optimal level when you need them most.
At Imperial Appliances Kenya, we understand that modern life depends heavily on the seamless operation of everyday appliances. From refrigerators and washing machines to ovens, microwaves, dishwashers, and air conditioning units, we recognize that any malfunction can disrupt your daily routine and cause significant inconvenience. That's why we have assembled a team of highly skilled, certified technicians who possess extensive knowledge and hands-on experience in diagnosing and repairing a wide range of appliance brands and models.
Our commitment goes beyond simply fixing broken appliances. We pride ourselves on delivering prompt, reliable, and affordable services that exceed customer expectations. Whether you're dealing with a minor issue or a major breakdown, our technicians arrive equipped with state-of-the-art diagnostic tools and genuine spare parts to ensure efficient repairs that stand the test of time. We offer same-day service for urgent repairs, transparent pricing with no hidden costs, and comprehensive warranties on all our workmanship.
What sets Imperial Appliances Kenya apart is our unwavering dedication to customer satisfaction. We believe in building long-term relationships with our clients through honest communication, professional integrity, and quality service delivery. Our friendly customer support team is always ready to answer your questions, schedule convenient appointments, and provide expert advice on appliance maintenance.
Choose Imperial Appliances Kenya for all your appliance repair needs and experience the difference that professional expertise, genuine care, and reliable service can make in keeping your home or business running smoothly.
Our Identity
We are an appliance repair services provider, operating under Bestcare Facilities Services. We serve Nairobi, Kiambu, Machakos, Mombasa, Kajiado Counties and the rest of Kenya. Our services are excellent and trusted by hundreds of households and businesses.
We fix home appliances: Refrigerators, Cookers, Ovens, Dishwashers, Tumble Dryers, Microwave ovens, Water Dispensers, Power Generators, Solar Power Systems, Electronics and Electric Appliances — all brands, all models.
Service Coverage
Our skilled technicians are stationed close to your neighbourhood. Wherever you are across Kenya, we can reach you fast.
Expert repair services across Westlands, Kilimani, Karen, Lavington, Parklands, South B, and all Nairobi neighbourhoods.
Fast, reliable service throughout Kiambu County: Limuru, Kikuyu, Juja, Thika, Uthiru, Gachie, Ruiru, Ruaka and more.
Reliable appliance repair throughout Machakos County, including Machakos Town, Athi River, Kangundo, and surrounding areas.
Expert services throughout Kajiado County, including Ongata Rongai, Ngong, Karen, Langata, Race Course, Matasia, Embulbul.
Expert repair services for all major appliances across Nakuru County: Nakuru Town, Naivasha, Kimende, Gilgil, Molo and more.
Professional appliance repair throughout Muranga County, including Muranga Town, Kangema, Kigumo, and surrounding areas.
Why Choose Us
We're trusted by hundreds of households and businesses across Nairobi for fast, reliable, and affordable appliance repair.
Same-day and next-day visits. With our outstanding first-time fix rate, 4 out of 5 repairs need only one visit.
You pay the repair fee only if we fix the appliance. If we don't, you pay only for diagnostics — nothing more.
Choose the day and time for us to visit, and we'll send you a 3-hour arrival window for your engineer.
We know appliances and how to repair them. Trusted by many clients as a go-to service provider in Nairobi.
Industry-leading 3-month guarantee on your repair, including electrical and mechanical parts we fit.
Experienced, well-trained engineers with excellent reviews, ratings, and incredible service scores.
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Client Reviews
Here is some feedback we have received from our valued clients across Nairobi.
Excellent service! My washing machine broke down on a Sunday and Imperial Appliances sent a technician within hours. He was professional, diagnosed the problem quickly, and had it fixed the same day. Very affordable rates and genuine spare parts. Highly recommend their services to anyone in Nairobi.
Very satisfied with their fridge repair service. The technician was punctual and knew exactly what he was doing. My only concern was that they took a bit longer than expected to get the spare part, but overall the service was good and the pricing was fair.
Imperial Appliances saved me from buying a new oven! They repaired my gas cooker that had stopped working properly. The team was courteous, efficient, and cleaned up after themselves. Their charges were transparent with no hidden costs. Will definitely use them again.
Called them for my microwave repair and they came promptly. The technician was knowledgeable and fixed the issue within an hour. Good customer service and reasonable prices. I appreciated that they offered a warranty on the repair work done.
Contact us for information about our services, same-day appointments, and more — we're always ready to help!