Washing Machine Repair in Nairobi, Same-Day Home Visits

Every repair starts by finding the root cause, not just the symptom. We test control boards, wiring and safety switches, then inspect drums, pumps, motors and transmission before any part is ordered. The diagnostic fee is usually waived if you go ahead with the repair.

We service direct-drive, belt-drive and inverter motors, and rebuild or replace them where repair is no longer economical. Worn belts and damaged couplings are among the most common causes of failure, and belt jobs are often finished the same day.

Water faults are the most common washing machine complaints. We clean, repair or replace drain pumps, inlet valves and hoses so your machine fills, washes and drains correctly, without leaks.

Today's washers rely heavily on electronics. We repair or replace control boards, displays, switches and wiring harnesses, using anti-static precautions. Erratic behaviour, error codes or a completely dead machine usually point here.

Worn bearings cause a loud rumble during spin and, if ignored, damage the shaft. We replace bearings with the correct tools and repair agitators, impellers and suspension so the machine runs quietly and cleans properly.

Most repairs cost KES 1,500 to 8,000 depending on the fault. Drain problems typically fall between KES 800 and 4,500, while a motor or control board replacement can reach KES 5,000 to 12,000. A diagnostic fee of KES 500 to 1,000 is usually waived if you go ahead with the repair.

Most repairs are finished in 2 to 4 hours. Simple fixes such as a belt or filter take 1 to 2 hours. Complex work that needs special parts can take 1 to 3 days. Same-day service is available for most common faults.

Yes. Every repair carries a 3-month (90-day) warranty on parts and labour. If the same fault returns in that period we fix it at no extra charge. Genuine OEM parts also carry the manufacturer's own warranty.

Yes. We repair at your home, laundry business, hotel or lodge, and can also work on your machine at our workshop. A small transport surcharge may apply depending on your location.

We accept M-Pesa, cash and bank transfer. A deposit may be needed for expensive parts orders. You always receive a receipt or M-Pesa confirmation.

We repair Samsung, LG, Bosch, Hotpoint, Ramtons, Bruhm, Armco, Electrolux, Beko, Mika, Whirlpool, Maytag and most other brands sold in Kenya, including front-loaders, top-loaders, twin-tubs and commercial machines.

Repair it if the cost is under 50% of a new machine and the machine is under half its expected lifespan. Replace it if the repair would cost more than half the price of a new one, or the machine is over 10 years old with recurring faults.

Check the drain hose for kinks and clean the pump filter first. If water still stays in the drum, a blocked hose or a failing drain pump is the likely cause. Drain pump cleaning costs about KES 800 to 1,200 and replacement KES 2,500 to 4,500.