Affordable, reliable washing machine repair in Nairobi using genuine, durable spare parts. Our seasoned technicians handle repairs at your home, laundry business, hotel, or at our workshop — whichever is most convenient for you.
✓ Affordable Repairs
Transparent pricing with no hidden costs. Diagnostic fee waived when you proceed with repair.
✓ All Brands Covered
Samsung, LG, Bosch, Hotpoint, Bruhm, Armco, Electrolux, Beko, Mika and more.
✓ Same-Day Service
Covering Nairobi, Kiambu, Machakos, Kajiado and adjacent counties.
✓ All Types & Sizes
Front-loaders, top loaders, semi-automatic, automatic, twin-tub, and commercial machines.
Why Choose Professional Washing Machine Repair
Modern washing machines feature sophisticated electronic controls, multiple wash cycles, and intricate mechanical components. Attempting DIY repairs often leads to further damage and costly mistakes. Professional washing machine repair in Nairobi ensures accurate diagnosis, quality parts replacement, and long-lasting solutions that protect your investment.
A properly maintained washing machine can last 10–15 years — but neglecting minor issues can cut its lifespan in half. Professional repair identifies problems early, preventing costly replacements.
Maintenance Tip
Clean your washing machine's lint filter and door seal monthly. Check hoses for cracks quarterly. These two habits alone prevent most emergency call-outs.
Comprehensive Diagnostic Services
Every repair starts with a thorough diagnosis to identify the root cause — not just the symptom. We use advanced multimeters and diagnostic tools to pinpoint faults before any parts are ordered, saving you time and money.
Electrical System Analysis
We test control boards, wiring harnesses, and safety switches systematically to find electrical faults that could compromise performance or create safety hazards.
Mechanical Component Inspection
Physical examination of drums, agitators, pumps, and transmission systems identifies wear patterns and component failures before they cascade into more expensive damage.
| Diagnostic Service | Description | Estimated Cost (KES) |
|---|---|---|
| Basic Diagnosis | Visual inspection and basic testing | 500 – 800 |
| Advanced Electrical Testing | Circuit board and wiring analysis | 800 – 1,200 |
| Mechanical System Analysis | Drum, pump, and motor examination | 700 – 1,000 |
| Complete System Evaluation | Comprehensive diagnostic package | 1,000 – 1,500 |
Book a diagnostic visit today. Our technician will inspect your machine and provide a written quote before any work begins.
Motor and Drive System Repairs
The motor is the heart of your washing machine. Drive system failures can completely halt operation. Our washing machine repair in Nairobi specialists handle motor issues with precision — whether that's a belt swap or a full motor replacement.
Motor Replacement and Rebuilding
We service direct drive, belt drive, and inverter motors. Our technicians can rebuild motors or recommend quality replacements where repair is no longer economical.
Belt and Coupling Repairs
Worn belts and damaged couplings are among the most common causes of washing machine failure. We stock genuine replacement parts and typically offer same-day turnaround on belt-related work.
Save Money Tip
Avoid overloading your drum — it puts unnecessary strain on the motor and bearings. Stick to 80% capacity for the longest machine lifespan, especially with heavy items like duvets and towels.
| Motor Service | Description | Estimated Cost (KES) |
|---|---|---|
| Motor Diagnosis | Testing motor functionality | 600 – 900 |
| Belt Replacement | Standard drive belt installation | 1,200 – 2,000 |
| Motor Rebuild | Complete motor overhaul | 3,500 – 6,000 |
| Motor Replacement | New motor installation | 5,000 – 12,000 |
| Coupling Repair | Drive coupling replacement | 1,500 – 2,500 |
Water System and Pump Repairs
Water-related faults are the most common washing machine complaints. Our service covers every aspect of the water system — from the inlet valve to the drain pump to every hose in between.
Drain Pump Services
Clogged or failing drain pumps prevent proper water evacuation, leading to flooding and incomplete cycles. We clean, repair, and replace pumps using OEM-quality components.
Water Inlet Valve Repairs
Faulty inlet valves cause overfilling, underfilling, or incorrect water temperature. We replace valves and solenoids to restore precise water control.
Leak Prevention Tip
Inspect your machine's inlet and drain hoses every 3 months for bulges, cracks, or mineral deposits. Replace rubber hoses every 5 years regardless of appearance — hose bursts are one of the most preventable household floods.
| Water System Service | Description | Estimated Cost (KES) |
|---|---|---|
| Drain Pump Cleaning | Debris removal and testing | 800 – 1,200 |
| Pump Replacement | New drain pump installation | 2,500 – 4,500 |
| Inlet Valve Repair | Water valve replacement | 1,800 – 3,200 |
| Hose Replacement | Supply and drain hose renewal | 1,000 – 2,200 |
| Connection Tightening | Leak prevention service | 500 – 800 |
Don't wait — water damage escalates fast. Call us now for same-day emergency repair across Nairobi.
Control Panel and Electronic Repairs
Today's washing machines rely heavily on electronics. Our technicians handle everything from simple switch replacements to full PCB (printed circuit board) repairs using proper electrostatic discharge precautions.
Circuit Board Repairs
Control board failures can cause erratic behaviour, error codes, or a completely dead machine. We diagnose and repair boards where possible, or supply quality replacements.
Display and Interface Fixes
Malfunctioning displays, unresponsive touchpads, or stuck selectors prevent proper operation. We service all interface types to restore full machine control.
Surge Protection Tip
Nairobi's frequent power fluctuations are a leading cause of washing machine PCB failures. Plug your machine through a voltage stabiliser (AVR) rated at least 1,500W — it's a small investment compared to a KES 8,000 board replacement.
| Electronic Service | Description | Estimated Cost (KES) |
|---|---|---|
| Control Board Diagnosis | Electronic system testing | 700 – 1,100 |
| Display Repair | Screen and interface fixes | 2,000 – 4,000 |
| Circuit Board Replacement | New control board installation | 4,000 – 8,500 |
| Switch Replacement | Button and selector repairs | 800 – 1,500 |
| Wiring Harness Repair | Connection restoration | 1,200 – 2,800 |
Drum and Agitator Services
The drum and agitator directly determine how well your machine cleans. Bearing noise, excessive vibration, or torn fabrics are signs these components need attention.
Drum Bearing Replacement
Worn bearings produce a loud rumble during spin and, if ignored, cause shaft damage. We replace bearings using the correct tools to restore quiet, smooth operation.
Agitator and Impeller Repairs
Damaged agitators reduce cleaning effectiveness and can snag or tear delicate fabrics. We repair or replace agitators and impellers to restore proper wash action.
Vibration Tip
Excessive vibration is usually caused by an unlevel machine or worn drum suspension rods — not always the bearings. Check that all four feet are touching the floor and adjust the levelling legs before calling a technician. It's often a free fix.
| Drum Service | Description | Estimated Cost (KES) |
|---|---|---|
| Bearing Replacement | Drum bearing renewal | 3,000 – 6,500 |
| Agitator Repair | Cleaning mechanism fixes | 1,500 – 3,500 |
| Drum Realignment | Balance and alignment service | 2,000 – 4,000 |
| Shaft Replacement | Drive shaft renewal | 2,500 – 5,000 |
| Suspension Repair | Drum support system fixes | 1,800 – 3,800 |
Preventive Maintenance Packages
Regular maintenance extends machine life and prevents costly emergency breakdowns. Our maintenance contracts include cleaning, lubrication, component inspection, and performance testing — with priority service and discounted repair rates for contract clients.
Regular maintenance can prevent up to 80% of washing machine breakdowns while improving energy efficiency by 15–20%. A service contract typically pays for itself within the first year through avoided repairs.
| Maintenance Package | Description | Estimated Cost (KES) |
|---|---|---|
| Basic Annual Service | Cleaning and inspection | 2,500 – 4,000 |
| Comprehensive Annual Plan | Full service with parts | 4,500 – 7,500 |
| Quarterly Maintenance | Four service visits yearly | 6,000 – 10,000 |
| Emergency Service Plan | Priority repair coverage | 3,000 – 5,500 |
| Extended Warranty Service | Parts and labour coverage | 5,000 – 12,000 |
Ask about our tailored maintenance contracts for laundry businesses, gyms, hotels, and lodges across Nairobi. Scheduled visits, priority response, and volume pricing.
Emergency and Same-Day Repair
Washing machine breakdowns don't wait for convenient times. Our same-day service ensures you're not without clean laundry for long — most common repairs are completed on the day you call.
Mobile Repair Units
Our fully equipped service vehicles bring the workshop to you. Each van carries diagnostic equipment, fast-moving parts, and specialised tools for on-site repairs across all Nairobi estates including Westlands, Karen, Kilimani, Lavington, Kasarani, Embakasi, and beyond.
Weekend and Holiday Coverage
We operate seven days a week. Weekend bookings should be made in advance; premium rates apply for after-hours emergency call-outs.
Before You Call
Note down your machine's brand, model number (on the door rim sticker), age, and a short description of the fault — including any error codes on the display. This lets us bring the most likely parts on the first visit and usually avoids a return trip.
Warranty and Quality Assurance
We stand behind every repair with a 90-day warranty on both parts and labour. If the same fault recurs within the warranty period, we return and fix it at no extra charge. All genuine OEM parts carry their manufacturer's own warranty in addition.
Coverage Areas in Nairobi
We serve all areas within Nairobi County and nearby towns. Our fleet covers: Westlands, Karen, Kilimani, Lavington, Kileleshwa, Runda, Muthaiga, Parklands, Kasarani, Ruaka, Ruiru, Thika Road, Embakasi, Donholm, South B & C, Langata, Ngong Road, and all surrounding estates. See our full coverage map →
Call, WhatsApp, or email us. Flexible appointment slots available Mon–Sat. We'll send a 2-hour arrival window so you're never waiting all day.
Washing Machine Repair Guides
Washing Machine Shaking: Potential Causes and Sources of Faults
Quick Reference Guide Fault Source Common Causes Severity DIY Fix Unbalanced Load Uneven distribution of clothes, single heavy item Low Yes Leveling Issues Uneven floor, unlocked f…
Read article →Washing Machine Has No Water: Potential Causes and Sources of Faults
Quick Reference Guide Fault Source Difficulty Level Tools Required Estimated Time Water Supply Taps Easy None 2 minutes Inlet Hose Blockage Easy Pliers, bucket 15 minutes Inlet Fil…
Read article →Washing Machine Is Leaking: Causes and Sources of Faults
Quick Reference Guide Leak Location Common Causes Difficulty Level Front Door Damaged door seal, detergent buildup, door alignment issues Easy to Moderate Bottom/Underneath Drain p…
Read article →Fixing a Broken Washing Machine Bearing
Quick Reference Guide Aspect Details Difficulty Level Advanced (requires mechanical skills) Time Required 3-5 hours Cost of Parts $50-$150 Tools Needed Socket set, screwdrivers, be…
Read article →Replacing a Washing Machine Bearing
Aspect Details Difficulty Level Advanced (requires mechanical skills) Time Required 3-5 hours Cost of Parts $50-$150 (depending on model) Tools Needed Socket set, screwdrivers, rub…
Read article →Service Categories
Browse our washing machine repair services by category to find the specific repair type you need:
Washing Machine Installation
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Washer Parts & Spares
Washing Machine Spare Parts: Estimated Prices in Nairobi, Kenya When your washing machine breaks down, the decision betw…
Washer Repair Services
WASHING MACHINE REPAIR NAIROBI COUNTY Washing Machine Repair options for all major makes and brands in Nairobi County If…
Frequently Asked Questions
How much does washing machine repair cost in Nairobi?
Repair costs typically range from KES 1,500 to KES 8,000 depending on the fault. Drainage issues run KES 2,000–3,000; motor or board replacement KES 5,000–12,000. A diagnostic fee of KES 500–1,000 is usually waived when you proceed with the repair.
How long does a washing machine repair take?
Most repairs are done in 2–4 hours. Simple fixes like belts and filters take 1–2 hours. Complex work needing specialist parts may take 1–3 days. Same-day service is available for the majority of common faults.
Do you offer a warranty?
Yes — 90-day warranty on both parts and labour. Genuine OEM parts carry their manufacturer's own additional warranty.
Do technicians come to my home?
Yes. We provide home-visit repairs for all large appliances. A small transportation surcharge may apply depending on your location within Nairobi. Repairs can also be done at our workshop if preferred.
What payment methods do you accept?
We accept M-Pesa (most common), cash, and bank transfer. A deposit may be required for expensive parts orders. We always provide a receipt or M-Pesa confirmation.
Which brands do you service?
Samsung, LG, Bosch, Hotpoint, Ramtons, Bruhm, Armco, Electrolux, Beko, Mika, Maytag, Whirlpool, and most other brands sold in Kenya. We use genuine or high-quality compatible spare parts.
Should I repair or replace my washing machine?
Repair if the cost is under 50% of a new machine's price and the appliance is less than half its expected lifespan. Replace if repair would cost more than half the replacement price or the machine is over 10 years old with recurring faults. Our technicians will give you an honest recommendation.