We Respond Within 1 Hour

Contact Imperial Appliances Kenya

Need an appliance repaired? Our team is ready to help — call, WhatsApp, or send a message. Same-day service available across Nairobi, Kiambu, Machakos, Nakuru and beyond.

0709 004 600 WhatsApp info@imperialappliances.co.ke
Imperial Appliances Kenya — Trusted Appliance Repair Service in Nairobi
★★★★★ 4.8 · 245+ Reviews
Call / WhatsApp0709 004 600
Emailinfo@imperialappliances.co.ke
LocationMadonna House, Westlands
HoursMon–Sat 8am–6pm · Sun 10am–4pm
Phone 0709 004 600 Call us during business hours for immediate assistance from our team. Call Now
WhatsApp 0709 004 600 Message us on WhatsApp — fastest way to send photos of your appliance. WhatsApp Us
Email info@imperialappliances.co.ke Email us any time. We respond within 1 hour during business hours. Send Email
Visit Us Madonna House, Westlands, Nairobi Mon–Fri 8am–6pm · Sat 9am–5pm · Sun 10am–4pm Get Directions

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Book a Repair or Make an Enquiry

Fill in the form below and our team will get back to you promptly — usually within the hour during business hours.

Your Repair Request

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Or call / WhatsApp 0709 004 600 for an immediate response.

Find Us

OUR LOCATION — WESTLANDS, NAIROBI

Madonna House, Westlands, Nairobi  ·  Open in Google Maps →

Common Questions

Before You Call

Quick answers to the questions we hear most often. Still unsure? Just call — we're always happy to help.

Still have questions? Call us
We typically respond within 1 hour during business hours. Same-day service is available for bookings made before 4pm. For emergencies — such as a completely dead fridge — call us directly for priority scheduling.
Yes. We offer same-day service across Nairobi and the surrounding counties, 7 days a week. Our technicians carry fully stocked service vehicles so most repairs can be completed in a single visit.
We serve Nairobi, Kiambu, Machakos, Kajiado, Nakuru and Muranga counties. If you're not sure whether we cover your location, just call or WhatsApp us — we'll let you know immediately.
You only pay the full repair fee if we successfully fix your appliance. If we cannot repair it during the visit, you pay only the diagnostic fee. There are no hidden charges — our pricing is always transparent upfront.
Yes. All repairs include a minimum 3-month guarantee on parts and labour. Major component replacements carry up to a 12-month warranty. If the same issue recurs within the guarantee period, we return and fix it at no additional cost.
We accept M-Pesa, cash, and bank transfers. Payment is made after the repair is complete. You will always receive a clear quotation before any work begins so there are no surprises.

Coverage

AREAS WE SERVE

Our technicians are stationed close to your neighbourhood. Wherever you are across Nairobi or beyond, we can reach you fast.

Nairobi CBD Westlands Lavington Muthaiga Runda Kileleshwa Loresho Kiambu Karen Parklands South B & South C Ruiru Athi River Kitengela Thika Ngong

Not listed? Call us — we likely cover your area.

Ready to Book Your Repair?

Call or WhatsApp us now. Same-day service available — genuine parts, guaranteed repairs, transparent pricing.

0709 004 600 View All Services →