Fast and Affordable Fridge Repair in Kenya
With years of experience and a team of certified technicians, we understand the urgency of fridge repair in Kenya. Our experts are trained to diagnose and fix all types of refrigerator problems quickly and efficiently, ensuring your appliance is back to optimal performance in no time.
Refrigerators are essential appliances in every Kenyan home and business. They keep our food fresh, preserve medicines, and store beverages at the perfect temperature. When your fridge breaks down, it's not just an inconvenience—it's an emergency that can lead to food spoilage and financial loss. Imperial Appliances , despite the name, is your trusted appliance repair service provider in Kenya County, offering professional fridge repair solutions across all areas in Kenya.
Fridge Fault Diagnosis
Accurate diagnosis is the foundation of effective fridge repair. Our technicians use advanced diagnostic tools and techniques to identify the root cause of your refrigerator problems. Understanding what's wrong with your fridge ensures we provide the right solution the first time.
Common Fridge Problems We Diagnose
Temperature Issues: If your fridge is not cooling properly or freezing food excessively, the problem could be with the thermostat, compressor, or refrigerant levels. Our technicians check all temperature-related components to pinpoint the exact issue.
Water Leakage: Water pooling inside or around your fridge indicates blocked drain tubes, damaged water lines, or faulty defrost systems. We trace the source of leakage and provide lasting solutions.
Unusual Noises: Refrigerators normally produce some sound, but loud buzzing, clicking, or grinding noises signal mechanical problems. These sounds may indicate compressor issues, faulty fans, or loose components.
Electrical Faults: If your fridge won't turn on or keeps tripping the circuit breaker, electrical problems are likely. Our diagnosis covers wiring, control boards, and power supply issues.
Ice Maker Problems: For fridges with ice makers, issues like no ice production, small ice cubes, or continuous ice making require specialized diagnosis of water supply, ice maker components, and temperature sensors.
Door Seal Damage: Worn or damaged door seals allow warm air to enter, making the compressor work harder and increasing energy bills. We inspect seals for tears, gaps, or poor magnetic closure.
Our Diagnostic Process
When you call Imperial Appliances , our technician arrives with professional diagnostic equipment. We perform a comprehensive inspection of your refrigerator, test all components, identify the problem, and provide a detailed explanation of the issue along with repair options and cost estimates. Our transparent diagnostic process ensures you understand exactly what's wrong and what needs to be done.
Fridge Repair
Once we've diagnosed your fridge problem, our skilled technicians proceed with efficient repairs using genuine spare parts. We handle all types of refrigerator repairs, from minor fixes to major component replacements.
Our Repair Services Include
Compressor Repair and Replacement: The compressor is the heart of your refrigerator. When it fails, your fridge stops cooling. We repair or replace faulty compressors, ensuring proper refrigeration performance.
Thermostat Replacement: A malfunctioning thermostat causes temperature fluctuations. We install accurate replacement thermostats that maintain consistent cooling.
Refrigerant Recharge: Low refrigerant levels reduce cooling efficiency. Our technicians safely recharge refrigerant to manufacturer specifications, restoring optimal performance.
Fan Motor Repair: Both condenser and evaporator fans are crucial for proper air circulation. We repair or replace faulty fan motors to ensure even cooling throughout your fridge.
Control Board Repair: Modern fridges have electronic control boards managing various functions. We diagnose and repair or replace damaged control boards.
Door Seal Replacement: We install high-quality replacement door seals that create proper closure, preventing cool air loss and reducing energy consumption.
Defrost System Repair: Problems with defrost timers, heaters, or thermostats cause ice buildup. We repair all defrost system components to prevent excessive frost accumulation.
Water Dispenser and Ice Maker Repair: We fix water line blockages, replace faulty valves, repair ice maker mechanisms, and resolve dispenser issues.
Quality Assurance
All our repairs come with a service warranty. We use genuine or high-quality compatible spare parts to ensure longevity and reliability. Our technicians test your fridge thoroughly after repairs to confirm everything works perfectly before leaving your premises.
Fridge Maintenance Services
Preventive maintenance extends your refrigerator's lifespan and prevents unexpected breakdowns. Regular maintenance keeps your fridge running efficiently, reduces energy bills, and ensures food safety.
Our Maintenance Services
Deep Cleaning: We clean condenser coils, which accumulate dust and reduce cooling efficiency. Clean coils help your fridge work less hard and consume less electricity.
Door Seal Inspection: We check door seals for wear and proper closure, ensuring no cool air escapes.
Temperature Calibration: We verify and adjust temperature settings to ensure your fridge maintains optimal cooling levels.
Drain Tube Cleaning: We clear blocked drain tubes that cause water accumulation inside the fridge.
Component Lubrication: Moving parts like fan motors and hinges receive proper lubrication for smooth operation.
Electrical Connection Checks: We inspect all electrical connections for safety and proper function.
Overall Performance Testing: We test all fridge functions to identify potential issues before they become major problems.
Maintenance Schedule
We recommend professional fridge maintenance every six months for residential refrigerators and quarterly for commercial units. Regular maintenance prevents costly repairs and extends appliance life by several years.
Fridge Installation
Proper installation is crucial for your refrigerator's performance and longevity. Imperial Appliances provides professional fridge installation services for new appliances and relocated units.
Our Installation Services
Site Assessment: Before installation, we assess the location to ensure proper ventilation, electrical requirements, and space adequacy.
Delivery and Unpacking: We carefully unpack your new fridge, removing all protective materials and checking for shipping damage.
Leveling and Positioning: We position your fridge correctly and level it to ensure doors close properly and the compressor operates efficiently.
Electrical Connection: Our technicians safely connect your fridge to the power supply, ensuring proper voltage and grounding.
Water Line Connection: For fridges with water dispensers or ice makers, we install water lines with proper filtration and secure connections.
Initial Testing: We run your fridge through complete testing cycles, checking all functions before finalizing the installation.
User Training: We demonstrate how to use all features, adjust temperature settings, and maintain your new appliance.
Installation Best Practices
We ensure adequate clearance around your fridge for air circulation, typically two inches on all sides and top. Proper ventilation prevents overheating and extends compressor life. We also advise on optimal temperature settings and initial setup procedures.
Brands We Service
Imperial Appliances has extensive experience repairing all major refrigerator brands available in Kenya. Our technicians receive regular training on new models and repair techniques for:
Premium Brands: SAMSUNG, LG, BOSCH, WHIRLPOOL, SIEMENS, ELECTROLUX, MIELE, FISHER & PAYKEL, SMEG, ASKO
Mid-Range Brands: BEKO, ARISTON, VON HOTPOINT, RAMTONS, ELBA, AMANA, HOOVER, ZANUSSI, PANASONIC, BRUHM, HITACHI, HAIER, CANDY, BAUKNECHT, DAEWOO, KITCHENAID, NEFF, TOSHIBA, INDESIT, MIKA, SHARP, MAYTAG, GE
Budget-Friendly Brands: FRIGIDAIRE, HP, IKEA, KENMORE, ARMCO, BUSH, SANYO
Whether you own a single-door, double-door, side-by-side, or French-door refrigerator, our technicians have the expertise to repair it efficiently.
More Areas that We Cover
Imperial Appliances serves all estates, centers, and regions within Kenya County. Our comprehensive coverage ensures prompt service delivery wherever you are located.
Westlands Area: Westlands, Parklands, Highridge, Mountain View, Kangemi
Central Business District: CBD, Upper Hill, Kilimani, Kileleshwa, Lavington
Eastlands: Eastleigh, Umoja, Embakasi, Donholm, Buruburu, Kayole, Komarock, Tassia
South of Kenya: South B, South C, Langata, Karen, Rongai, Ngong, Kitengela
North of Kenya: Kasarani, Kahawa, Roysambu, Zimmerman, Githurai, Ruiru, Thika Road
Other Areas: Industrial Area, Syokimau, Mlolongo, Kiambu Road estates, Ngara, Muthaiga, Runda, Ridgeways, Garden Estate
We provide same-day service in most areas and emergency repairs for urgent situations. Our mobile service vans are equipped with common spare parts and tools for on-site repairs.
Estimated Cost of Services
Our pricing is transparent and competitive. Here's an overview of typical costs for fridge repair services in Kenya:
| Service Type | Estimated Cost (Ksh) |
|---|---|
| Diagnostic Fee (Kenya) | 500 - 1,000 |
| Call-Out Charge | 1,000 - 2,000 |
| Thermostat Replacement | 3,000 - 6,000 |
| Compressor Repair | 8,000 - 15,000 |
| Compressor Replacement | 15,000 - 35,000 |
| Fan Motor Replacement | 3,500 - 7,000 |
| Door Seal Replacement | 2,500 - 5,000 |
| Refrigerant Recharge | 4,000 - 8,000 |
| Control Board Repair | 5,000 - 12,000 |
| Defrost Timer Replacement | 2,000 - 4,500 |
| General Servicing/Maintenance | 2,500 - 5,000 |
| Professional Installation | 3,000 - 8,000 |
| Water Line Installation | 2,000 - 5,000 |
Note: Actual costs may vary depending on the specific problem, brand, model, and spare parts required. All prices include labor and are subject to change.
Frequently Asked Questions (FAQ)
1. How quickly can you respond to a fridge repair call in Kenya?
We typically respond within 2-4 hours for emergency calls within Kenya County. For scheduled appointments, we can visit your location the same day or at your preferred time. Our goal is to minimize your inconvenience and prevent food spoilage.
2. Do you provide a warranty for your repair services?
Yes, all our repairs come with a warranty period that covers both labor and spare parts. The warranty duration depends on the type of repair and parts used, typically ranging from 30 to 90 days. We stand behind our work and ensure customer satisfaction.
3. How much does fridge repair cost in Kenya?
Repair costs vary depending on the problem and required parts. Simple repairs like thermostat replacement cost between Ksh 3,000-6,000, while major repairs like compressor replacement can cost Ksh 15,000-35,000. We provide detailed quotations before starting any work.
4. Can you repair all fridge brands?
Yes, our technicians are trained to repair all major refrigerator brands sold in Kenya, including SAMSUNG, LG, BOSCH, WHIRLPOOL, BEKO, and over 35 other brands. We have access to genuine and compatible spare parts for all these brands.
5. How long does a typical fridge repair take?
Most repairs are completed within 1-3 hours, depending on the complexity of the problem and spare parts availability. Some repairs requiring special parts may take longer, but we always communicate expected timelines clearly.
6. Is it worth repairing an old fridge or should I buy a new one?
If your fridge is less than 10 years old and the repair cost is less than 50% of a new fridge's price, repair is usually worthwhile. Our technicians assess your fridge's condition and provide honest recommendations on whether repair or replacement makes more economic sense.
7. Why is my fridge not cooling properly?
Several factors can cause poor cooling: low refrigerant levels, faulty compressor, damaged door seals, dirty condenser coils, or thermostat problems. Our diagnostic service identifies the exact cause and provides appropriate solutions.
8. Do you offer emergency fridge repair services?
Yes, we understand that fridge breakdowns are emergencies. We offer same-day emergency repair services throughout Kenya County. Contact us immediately when your fridge stops working, and we'll prioritize your call.
9. What payment methods do you accept?
We accept multiple payment methods for your convenience: cash, M-Pesa, bank transfer, and card payments. Payment is typically made after successful repair and your satisfaction with the service.
10. How can I prevent my fridge from breaking down?
Regular maintenance is key. Keep condenser coils clean, ensure proper door seal function, avoid overloading, maintain appropriate temperature settings (fridge: 3-5°C, freezer: -18°C), and schedule professional maintenance every six months. Proper care extends your fridge's lifespan significantly.
Contact Imperial Appliances
Don't let a broken refrigerator disrupt your life or business. Contact Imperial Appliances today for fast, reliable, and professional fridge repair services in Kenya.
Phone: +254722466091
Address: Westlands, Kenya, Kenya
Operating Hours: Monday to Sunday, 7:00 AM - 8:00 PM (Emergency services available 24/7)
We're committed to providing excellent service, transparent pricing, and lasting solutions for all your refrigerator repair needs. Call us now and experience the difference professional service makes!
