SAMSUNG WASHING MACHINE ERROR CODES EXPLAINED

SAMSUNG WASHING MACHINE ERROR CODES EXPLAINED

Samsung washing machines have several digital error codes most of which are aimed at informing engineers what the problem is. Here are the most common:

1E:

This means there is a problem with the water level sensor and it can be caused by a wide range of issues:

• Damage to the pressure switch hose.
• A block of the pressure sensor hose.
• The hose has become twisted or folded over.
• The hose has become separated.
• There is a problem with the connection for the level sensor or the control board.

3E:

There is a problem or fault with the motor tacho which can also be caused by an issue with the PCB.

You will need to check both the motor and the motor tacho, as well as investigating all connections and potential blocks to the motor. There may also be an issue with the main control module.

3E1:

If you have put too much washing in the drum, you may see this error which means the motor has been overloaded. If this is the case you need to reduce the load. It can also be caused by a disconnection from the motor hall sensor or a fault with the main control board.

3E2:

This means there is a motor driving error and is potentially catastrophic which will involve replacing the main control module.

3E3:

There is a problem with understanding the signals the motor is getting from the main board. It could be a problem with the motor hall sensor or the connections between this and the main control board.

3E4:

Similar to 3E3 but could be down to the PCB housing terminal, a faulty motor or a problem with the main control module.

4E:

This means the water has not filled in the machine in a timely fashion.

You should check the water supply, first of all. If this is okay it could be the air chamber and pressure sensor hose. Other issues could be with the water inlet valve, faulty wiring or connections. There could be a problem with the main control PCB.

4E1:

This is a problem with the high temperature of the water that is coming into the machine and could mean it hasn’t been connected properly.

You will need to check the connection and inlet hoses and make sure the incoming water temperature is below 70˚C.

4E2:

Another temperature warning – this time it means that the incoming temperature for woollens or delicates is over 50˚C.

5E:

The washing machine isn’t draining its water and this could be due to a number of reasons.

• The pump filter or drain hose might be obstructed.
• The hose might be kinked.
• There may be an issue with the air chamber and pressure sensor hose.
• Other issues could be the drain pump and rotor, including the connections.

9E1:

There is a problem with the mains power supply which means you’ll need to check the voltage. It can often occur is the machine is on an extension lead or there is a problem with your home electrics.

9E2:

Another error code for the mains voltage which has the same solution as 9E1.

PF:

An error that shows there has been a power cut or power failure. If the power is back on you can restart the cycle.

UC:

There is a problem with the electricity supply with a too low voltage. This requires you to check your electricity supply.

AE:

This is a communication error and means there is a problem with the two control modules either in the connections or the plugs.

BE1:

There is a problem with the switch on button. This can happen if you hold the power button down for too long or there is a problem with the control panel.

BE2:

The same problem as BE1 but for any other button on the display.

BE3:

There is a short on the main relay which means you might have to repair the terminal or replace the control board.

CE:

The temperature in the washing machine has been detected as abnormal. The best thing to do is drain and reset and see if it happens again. If it does, it could be down to the thermistor or the heating element.

DE:

There’s a problem with the door to the washing machine. Check first to see if it’s closed properly or whether there’s damage to the door handle. Another issue may be the door lock wiring or the mechanism.

DE1:

Another door lock error but which could also be due to the wiring and a problem with the main control board.

DE2:

An unusual one this, it means your kids have been playing too much with the power button switching it on and off.

FE:

This is a problem for washer dryers and is a fan error. It can be due to a problem with the fan motor belt, the wiring on the dry start capacitor or the mechanical operation of the motor.

HE:

Another error concerning overheating of the water. You need to check the water heating element, check the heater for continuity and the thermistor or temperature sensor including resistance. There may also be a problem with the wiring and connections.

HE3:

If your machine has a steam function this error means there’s a problem with the generator.

LE:

Your machine has detected a water leak. This can be caused by a variety of issues such as hoses being dislodged, over foaming because of the wrong detergent and problems with the drain pump filter.

OE:

This error means there has been an overfill which can occur with big loads or putting the wrong detergent in. It can also be a problem with the drain hose or the pressure sensor which is falsely saying there is an overfill. There may be an issue with the main electronic controller.

TE1:

There’s a problem with the heating sensor, usually the connections on the thermistor. There may also be an issue with the wiring to the water heating element.

TE2:

There is a problem with the sensor on the fan duct which could be an issue with the wiring on the thermistor.

TE3:

Another duct heating sensor error as above.

UE:

There is an imbalanced load which may require you to reload and start again. It can also be because your washing machine isn’t sitting on a level floor and has to be adjsuted.

Sud:

Too much foam has been detected and needs to be cleared. This happens when you put in the wrong detergent or use too much.