Flatbed scanners, document scanners, and the scan functions built into multifunction printers are essential tools for offices, schools, and creative studios. When a scanner develops a fault, document workflows and archiving projects stall. Our Westlands workshop repairs scanners of all types. Call 0709004600 to book a repair.

Scanner Faults We Repair

  • Scanner not recognised by computer — USB interface fault, driver corruption, or firmware issue; resolved through driver reinstallation, firmware update, or USB board repair
  • Scan lines or streaks in output — dirty scan glass or CCD/CIS sensor contamination; glass cleaning and sensor cleaning service
  • Scanner lamp not turning on — cold cathode fluorescent lamp (CCFL) or LED scan lamp replacement
  • Scanner head not moving — stepper motor fault, drive belt wear, or motor driver IC fault
  • Poor scan quality (blurry or faded) — CCD or CIS sensor degradation; sensor unit replacement
  • ADF (automatic document feeder) jams — pickup roller and separation pad replacement
  • ADF not feeding correctly — feed roller wear or sensor fault
  • Scan function not working on multifunction printer — scanner unit diagnosis separate from print functions

Scanner Brands We Service

Epson (Perfection, DS series), Canon (CanoScan, imageFORMULA), HP (ScanJet), Brother (ADS series), Fujitsu ScanSnap, Kodak, Plustek, and the scanner components in multifunction devices from Ricoh, Konica Minolta, Kyocera, and Xerox.

Get Your Scanner Running Again

Call 0709004600 or drop your scanner into our Westlands workshop. We provide a full diagnostic and a written quote before beginning repairs.

Imperial Appliances technologies.co.ke | Westlands, Nairobi CBD |   0709004600 | Mon–Sat 8 am – 6 pm