A faulty set-top box cuts you off from your subscription channels, and with decoder repairs, the fix is often simpler — and cheaper — than buying a replacement unit. Our technicians at Westlands handle DSTV, GOtv, Zuku, and free-to-air decoder repairs every day. Call 0709004600 to book yours in.
Set-Top Box Faults We Diagnose and Fix
- No signal / E48-32 and similar DSTV error codes — LNB fault on the dish, faulty signal cable, or decoder tuner board failure
- Decoder not powering on — failed power supply section; capacitor or transformer replacement
- HDMI output not working — HDMI encoder chip fault or physical port damage
- Remote sensor not responding — IR receiver replacement
- Smart card errors — card reader contact cleaning or replacement
- Software / firmware corruption — factory reset, forced firmware update via USB, or flash chip reprogramming
- Overheating and random restarts — fan replacement and thermal compound refresh
- Recording features not working (PVR decoders) — hard drive failure, USB port fault, or software issue
Decoder Brands We Service
DSTV HD and Explora decoders, GOtv decoders, Zuku set-top boxes, Startimes decoders, free-to-air DVB-T2 receivers, and IPTV set-top boxes.
Fast Turnaround, Genuine Parts
Most set-top box repairs are completed the same day. We carry common replacement parts — power boards, HDMI ports, IR sensors — in stock. Call 0709004600 or walk into our Westlands workshop with your decoder.
Imperial Appliances technologies.co.ke | Westlands, Nairobi CBD | 0709004600 | Mon–Sat 8 am – 6 pm