A sewing machine that skips stitches, breaks thread constantly, or won't run is a disaster for tailors, garment factories, and home sewers alike. Our sewing machine repair technicians on Westlands service domestic and industrial sewing machines across Nairobi — restoring smooth, even stitching so your production never stops.

  Call or WhatsApp: 0709004600

Common Sewing Machine Problems We Fix

  • Skipping stitches — a blunt or incorrectly installed needle, a timing issue between the needle and the rotary hook, or a damaged needle plate.
  • Thread breaking constantly — upper thread tension set too tight, a burr on the thread path, or a bent needle deflecting into the hook.
  • Bobbin thread not catching — hook timing is out of sync; the hook tip is arriving too early or too late relative to the needle's ascent.
  • Machine running slowly or not at all — a capacitor failure in the motor speed controller, a worn carbon brush, or a seized motor bearing.
  • Loud knocking noise — a bent needle striking the hook race, or a foreign object (broken needle fragment) lodged in the hook assembly.
  • Needle breaking repeatedly — fabric being pulled by the operator instead of fed by the dog feed, or a needle too thin for the fabric weight.
  • Foot pedal not responding — a failed rheostat or a broken wire in the pedal cable.
  • Overlocker (serger) cutting unevenly — a dull upper knife blade or an incorrectly adjusted lower knife position.

Sewing Machine Repair Services

Timing Adjustment

The most critical repair on any sewing machine — we set the rotary hook to arrive at the needle scarf at exactly the correct moment, eliminating missed stitches permanently.

Motor & Speed Control Repair

We replace carbon brushes, motor bearings, and speed controller capacitors in domestic and industrial sewing machine motors.

Hook Race & Feed Dog Service

We clean and oil the hook race, replace worn hook tips, and adjust feed dog height for correct fabric feeding.

Full Service & Lubrication

Complete disassembly of the head, cleaning of all moving parts, replacement of worn bushings, and re-oiling with the correct grade of sewing machine oil.

Industrial Machine Repair

We service Juki, Brother, Singer, Jack, and Butterfly industrial straight-stitch, overlock, and flatlock machines used in Nairobi garment factories.

Brands We Service

Singer · Brother · Janome · Elna · Toyota · Juki · Jack · Butterfly · Alfa · Consew · and any other brand in use across Nairobi tailoring shops and factories.

Pricing Guide (KSh, 2025)

Service

Estimated Cost (KSh)

Hook timing adjustment

1,500 – 3,000

Motor brush replacement

1,000 – 2,500

Speed controller capacitor repair

1,200 – 3,000

Full service (domestic machine)

2,500 – 5,000

Full service (industrial machine)

4,000 – 8,000

Book a Sewing Machine Repair

  Call / WhatsApp: 0709004600 — Drop off at our Westlands workshop or call for a technician to visit your tailoring shop or factory. Same-day service for simple faults.

"Stitching back to perfection — sewing machine repair in Nairobi you can count on."