A watch that has stopped, runs fast or slow, or has a cracked crystal? Our horological repair technicians on Westlands service quartz and automatic wristwatches, pocket watches, and smartwatch bands for customers across Nairobi.

  Call or WhatsApp: 0709004600

Common Watch Faults We Repair

  • Watch has stopped — a dead battery in a quartz watch, or a mainspring that needs winding and servicing in an automatic.
  • Watch gains or loses time — a magnetised balance wheel, worn pallet fork jewels, or a dirty movement needing ultrasonic cleaning.
  • Cracked or scratched crystal — mineral glass or sapphire crystal replacement for most case diameters.
  • Crown that won't screw down or pull out — worn crown tube threads or a broken stem.
  • Water ingress — a failed gasket on the case back or crown; we pressure-test after replacing seals.
  • Broken bracelet or clasp — pin replacement, link removal, and clasp spring repair.
  • Pushers not working on a chronograph — corroded pusher tubes or a jammed column wheel.

Watch Repair Services

Battery Replacement

We replace batteries in quartz watches using the correct cell size (SR626SW, SR927SW, CR2032, and all others) and reseal the case back to the original water resistance rating.

Movement Service (Full Overhaul)

Complete disassembly, ultrasonic cleaning of all components, replacement of worn jewels and gaskets, lubrication with the correct grade of watch oil, and timing regulation.

Crystal Replacement

We source and fit flat and domed mineral glass and acrylic crystals for most standard case diameters.

Case & Bracelet Repair

Crown replacement, stem repair, bracelet pin replacement, and clasp repair.

Brands We Service

Casio · Citizen · Seiko · Orient · Tissot · Fossil · Daniel Wellington · Timex · local and Chinese-movement watches · and many others sold in Nairobi markets.

Pricing Guide (KSh, 2025)

Service

Estimated Cost (KSh)

Battery replacement

300 – 800

Crystal replacement

800 – 3,000

Full movement service (quartz)

2,000 – 5,000

Full movement service (automatic)

4,000 – 10,000

Water resistance resealing

1,000 – 2,500

Book a Watch Repair

  Call / WhatsApp: 0709004600 — Drop your watch at our Westlands workshop. Most battery changes done while you wait.

"Trusted watch repair in Nairobi — keeping Westlands running on time."