By Imperial Appliances
At Imperial Appliances, we understand how disruptive it is when a household appliance breaks down. Whether it's a washing machine that refuses to spin, a refrigerator that has stopped cooling, or a television with a blank screen, you need a repair team that knows exactly what they are doing — regardless of the brand on the label.
Over the years, our certified technicians have worked across virtually every appliance brand available in the Kenyan market. From premium international names to reliable mid-range and budget-friendly local options, we have built up deep, hands-on expertise that lets us diagnose and fix problems faster and more accurately than a generalised repair shop.
This article gives you a comprehensive overview of all the appliance brands we service, and the specific appliances we repair for each. If your brand or appliance type is not listed here, do not hesitate to call us — chances are we fix it.
Why Brand Knowledge Matters in Appliance Repair
Not all appliances are built the same. A Samsung front-load washing machine uses a different PCB architecture from an LG model. A Hisense inverter compressor behaves differently from a conventional Von Hotpoint compressor. A Ramtons electric cooker uses a different thermostat calibration from a Beko or Bosch unit.
Repair technicians who understand the engineering choices behind each brand — the proprietary components, the common failure points, the error code systems — deliver repairs that last. At Imperial Appliances, we invest in ongoing brand-specific training and maintain access to genuine and OEM-compatible spare parts for all the brands we service. That is what separates a proper repair from a temporary fix.
The Full List: Brands and Appliances We Fix
The table below covers all the major appliance brands we service, along with the specific appliance types we repair for each brand. We have organised it alphabetically for easy reference.
| Brand | Country of Origin | Appliances We Repair |
|---|---|---|
| Beko | Turkey | Washing machines, refrigerators, dishwashers, electric cookers, tumble dryers, microwave ovens |
| Bosch | Germany | Washing machines, dishwashers, refrigerators, electric cookers, tumble dryers, vacuum cleaners, microwave ovens |
| Bruhm | China / Kenya market | Refrigerators, washing machines, microwave ovens, electric cookers, chest freezers |
| Candy | Italy | Washing machines, tumble dryers, refrigerators, dishwashers, electric cookers |
| Datawind | India | Tablets, portable screens |
| Defy | South Africa | Washing machines, refrigerators, electric cookers, dishwashers, tumble dryers, chest freezers |
| Electrolux | Sweden | Washing machines, refrigerators, dishwashers, tumble dryers, vacuum cleaners, air conditioners |
| Fisher & Paykel | New Zealand | Washing machines, dishwashers, refrigerators, dryers |
| Fujita | Japan / Kenya market | Air conditioners, microwave ovens, washing machines |
| GLD | China | Water dispensers, electric kettles, microwave ovens |
| Haier | China | Washing machines, refrigerators, air conditioners, chest freezers, microwave ovens, water dispensers |
| Hisense | China | Televisions, refrigerators, washing machines, air conditioners, chest freezers, microwave ovens |
| Hitachi | Japan | Televisions, refrigerators, washing machines, air conditioners, vacuum cleaners |
| Hotpoint (Indesit) | Italy / UK | Washing machines, refrigerators, dishwashers, tumble dryers, electric cookers |
| Kenstar | India | Microwave ovens, electric cookers, water dispensers |
| LG | South Korea | Televisions, washing machines, refrigerators, dishwashers, microwave ovens, air conditioners, home theatre systems, dryers |
| Mabe | Mexico | Refrigerators, washing machines, electric cookers, dryers |
| Mika | Kenya market | Electric cookers, blenders, kettles, microwave ovens, water dispensers |
| Midea | China | Air conditioners, washing machines, refrigerators, microwave ovens, chest freezers |
| Mitvest | Kenya market | Televisions, refrigerators, washing machines |
| Nasco | Ghana / Africa market | Televisions, refrigerators, washing machines, microwave ovens |
| Panasonic | Japan | Televisions, microwave ovens, washing machines, home theatre systems, air conditioners, vacuum cleaners |
| Philips | Netherlands | Televisions, home theatre systems, vacuum cleaners, microwave ovens, electric shavers, air fryers |
| Ramtons | Kenya market | Electric cookers, microwave ovens, blenders, kettles, water dispensers, refrigerators, washing machines |
| Samsung | South Korea | Televisions, washing machines, refrigerators, dishwashers, microwave ovens, home theatre systems, air conditioners, dryers |
| Sharp | Japan | Televisions, microwave ovens, refrigerators, washing machines, air conditioners |
| Siemens | Germany | Washing machines, dishwashers, refrigerators, tumble dryers, electric cookers |
| Sony | Japan | Televisions, home theatre systems, audio amplifiers, soundbars |
| TCL | China | Televisions, air conditioners, refrigerators, washing machines |
| Toshiba | Japan | Televisions, refrigerators, washing machines, air conditioners, microwave ovens |
| Von Hotpoint | Kenya market | Refrigerators, washing machines, electric cookers, water dispensers, chest freezers, microwave ovens |
| Whirlpool | USA | Washing machines, refrigerators, dishwashers, tumble dryers, electric cookers, microwave ovens |
| Zanussi | Italy | Washing machines, dishwashers, refrigerators, electric cookers, tumble dryers |
Appliance Categories in Detail
Televisions
We repair all screen technologies — LED, LCD, OLED, QLED, and Smart TV models — across brands including Samsung, LG, Sony, Hisense, TCL, Sharp, Toshiba, Panasonic, Philips, Nasco, and Mitvest. Common faults include power failures, backlight problems, blank or distorted screens, HDMI port faults, software failures, and cracked panel assessments.
Washing Machines
Front-load and top-load machines from Samsung, LG, Bosch, Beko, Whirlpool, Electrolux, Hotpoint, Siemens, Candy, Von Hotpoint, Ramtons, Bruhm, Haier, and Midea. We handle drum bearing failures, motor faults, PCB board issues, drainage problems, pump replacements, and electronic control malfunctions.
Refrigerators & Freezers
Cooling issues, gas recharging, compressor replacement, thermostat faults, door seal replacement, and ice-maker repairs across all major brands including LG, Samsung, Hisense, Von Hotpoint, Bruhm, Whirlpool, Beko, Haier, Bosch, Hotpoint, Defy, and Mabe.
Microwave Ovens
Magnetron replacements, turntable motor faults, door latch issues, control panel failures, and power board repairs for brands including Samsung, LG, Panasonic, Sharp, Toshiba, Ramtons, Mika, Von Hotpoint, Bruhm, and Whirlpool.
Electric Cookers & Ovens
Burner element replacement, thermostat calibration, oven timer faults, and control knob repairs for Beko, Bosch, Defy, Hotpoint, Mika, Ramtons, Von Hotpoint, Siemens, Zanussi, and Candy.
Home Theatre & Audio Systems
Amplifier and receiver repair, speaker faults, HDMI board failures, and software issues for Sony, LG, Samsung, and Panasonic home theatre systems.
Air Conditioners
Gas recharging, PCB fault diagnosis, compressor checks, fan motor replacement, and thermostat repairs for LG, Samsung, Haier, Midea, Panasonic, Toshiba, Electrolux, Sharp, and Fujita units.
Dishwashers
Drainage pump failures, spray arm blockages, water inlet valve faults, and door latch repairs for Bosch, Siemens, Beko, Hotpoint, LG, Samsung, Zanussi, and Fisher & Paykel.
Tumble Dryers
Heating element replacement, drum belt faults, thermal fuse issues, and motor repairs for Beko, Bosch, Candy, Electrolux, Hotpoint, Siemens, Whirlpool, and Zanussi.
Water Dispensers
Compressor and cooling faults, heating element replacement, and pump repairs for Ramtons, Von Hotpoint, Mika, GLD, Haier, and Kenstar dispensers.
Not Sure If We Fix Your Brand?
The brands listed above represent the most common appliances we encounter, but our technicians are trained to work on any appliance regardless of make or model. If you have an older appliance, an imported brand, or a less common model, call us first. In most cases, we either have the experience or can source the parts needed to complete the repair.
At Imperial Appliances, our promise is simple: we diagnose your appliance honestly, quote you transparently, and repair it with parts that last. Every repair comes with a service warranty so you can have confidence in the work we do.
Imperial Appliances — Professional Appliance Repair Across Nairobi. Call or WhatsApp us today to book a technician.