Top 10 Facility Services Providers in Nairobi

Nairobi, Kenya’s vibrant capital, is a hub for businesses, institutions, and residential communities that rely on efficient facility management to maintain operations and ensure comfortable environments. Facility services providers offer a wide range of solutions, including cleaning, appliance repair, waste management, electrical services, plumbing, and more. Below is a detailed list of the top 10 facility services providers in Nairobi, known for their professionalism, reliability, and comprehensive service offerings. This article is brought to you by ImperialAppliances.co.ke, a trusted name in appliance repair and home services.

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1. Bestcare Facility Management Services

Overview: Bestcare Facility Management Services, based at Mpaka Plaza in Westlands, is a premier provider of comprehensive facility management solutions in Nairobi. With nearly a decade of experience, the company is renowned for its seamless operation and maintenance of residential, commercial, and industrial properties.
Services Offered:

• Appliance repair (refrigerators, washing machines, cookers, etc.)
• Professional cleaning (house, office, post-construction, carpet)
• Pest control and fumigation
• Waste management and exhauster services
• Electrical and plumbing services
• Security and garden maintenance
  Why They Stand Out: Bestcare employs certified technicians, uses eco-friendly products, and offers same-day service in Nairobi and surrounding areas like Thika, Kiambu, and Mombasa. Their transparent pricing and high-quality spare parts ensure customer satisfaction.
  Contact: (+254) 722 566 999, info@bestcareservices.co.ke
  Source: Bestcare Facility Management Services

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2. Imperial Appliances

Overview: Imperial Appliances, also located at Mpaka Plaza, Westlands, is a leading provider of appliance repair and home services in Nairobi. While specializing in appliance maintenance, they offer a broad spectrum of facility services to enhance convenience for homes and businesses.
Services Offered:

• Repair of household appliances (washing machines, fridges, cookers, ovens, TVs)
• Exhauster services and waste removal
• Cleaning services (house, office, swimming pool, carpet)
• DSTV and aerial installation
• Plumbing and electrical repairs
  Why They Stand Out: Imperial Appliances is known for its rapid response times, with technicians dispatched to clients’ locations or services rendered at their workshops. Their customer-centric approach, affordable rates, and wide coverage across Nairobi neighborhoods like Karen, Lavington, and Embakasi make them a top choice.
  Contact: (+254) 722 466 901, info@imperialappliances.co.ke
  Source: ImperialAppliances.co.ke

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3. Nairobi Cleaners

Overview: Nairobi Cleaners is a registered cleaning services company providing professional solutions for both residential and commercial properties across Nairobi and beyond.
Services Offered:

• General house cleaning
• Deep cleaning
• Carpet and upholstery cleaning
• Office cleaning
• Post-construction cleaning
• Swimming pool and water tank cleaning
• Sanitization and disinfection
  Why They Stand Out: Nairobi Cleaners uses environmentally friendly cleaning agents, ensuring safety for families and pets. Their trained staff and modern cleaning techniques deliver efficient results at competitive prices, with house cleaning starting at Ksh 3,000 for a 2–3 bedroom home.
  Contact: info@imperialappliances.co.ke (via partner network)
  Source: ImperialAppliances.co.ke

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4. Groupten Security Services

Overview: A subsidiary of Bestcare Facility Management, Groupten Security Services is a trusted provider of high-quality security solutions in Nairobi, catering to corporate offices, residential estates, and industrial facilities.
Services Offered:

• Manned guarding and security patrols
• CCTV installation and monitoring
• Access control systems
• Event security
• Garden maintenance (as part of facility management)
  Why They Stand Out: Groupten’s commitment to excellence and rigorous training programs ensure reliable security services. Their integration with Bestcare’s facility management offerings provides clients with a holistic solution.
  Contact: (+254) 722 566 999, info@bestcareservices.co.ke
  Source: Bestcare Facility Management Services

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5. Mobitech Repair and Service

Overview: Mobitech is a Nairobi-based company specializing in appliance and electronic repairs, with a strong focus on fridges, freezers, and air conditioners. They also offer facility-related services in select neighborhoods.
Services Offered:

• Fridge and freezer repair
• Washing machine installation and maintenance
• Microwave, TV, and cooker repairs
• Electrical installations
• Plumbing solutions
  Why They Stand Out: Mobitech’s same-day repair services and coverage in areas like Lavington, Kilimani, and Lower Kabete make them a convenient choice. Their skilled technicians ensure high-quality repairs at pocket-friendly rates.
  Contact: Not listed publicly; available via referrals
  Source: Hauzisha.co.ke

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6. Muthuis Refrigeration

Overview: Muthuis Refrigeration is a unique provider offering door-to-door maintenance and repair services for fridges and other appliances across Nairobi and Kenya.
Services Offered:

• Fridge and freezer repairs
• Air conditioning maintenance
• Cooker and microwave repairs
• General appliance servicing
  Why They Stand Out: Their nationwide reach and commitment to professional service delivery set them apart. They cater to clients in both urban and rural areas, ensuring accessibility.
  Contact: Not listed publicly; available via online platforms
  Source: Hauzisha.co.ke

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7. Samtec Refrigerator

Overview: Samtec Refrigerator is an expert in fridge repairs but also provides maintenance for other home appliances, making it a reliable facility service provider in Nairobi.
Services Offered:

• Fridge and freezer repairs (frost, no-frost, cooling systems)
• Air conditioning maintenance
• Microwave and cooker repairs
  Why They Stand Out: Samtec’s specialized focus on refrigeration systems ensures high expertise, while their additional services broaden their appeal. They serve neighborhoods like Parklands and Kileleshwa.
  Contact: Not listed publicly; available via referrals
  Source: Hauzisha.co.ke

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8. Bestcare Exhauster Services

Overview: A division of Bestcare Facility Management, Bestcare Exhauster Services specializes in liquid waste disposal and septic tank management in Nairobi and across Kenya.
Services Offered:

• Septic tank emptying and cleaning
• Biodigester clearing and maintenance
• Sewer line cleaning
• Pit latrine desludging
• Plumbing works
  Why They Stand Out: Their competitive pricing, industry-accredited services, and availability in regions like Mombasa, Nakuru, and Eldoret make them a leader in waste management. They recommend emptying septic tanks every 5–10 months to prevent overflows.
  Contact: (+254) 722 566 999, info@bestcareservices.co.ke
  Source: Bestcare Facility Management Services

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9. Aplico

Overview: Aplico is a Nairobi-based company dealing in the wholesale and retail of commercial and domestic catering equipment, complemented by repair and maintenance services.
Services Offered:

• Repair of catering equipment (fridges, grills, ovens)
• Supply and installation of kitchen appliances
• Maintenance contracts for commercial kitchens
  Why They Stand Out: Aplico’s focus on catering equipment makes it a niche provider for restaurants and hotels. Their location in Westlands ensures easy access for urban clients.
  Contact: Mpaka Plaza, Westlands, Nairobi
  Source: BusinessList.co.ke

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10. Bestcare Electrical Services

Overview: Another arm of Bestcare Facility Management, Bestcare Electrical Services provides professional electrical solutions for homes and businesses in Nairobi.
Services Offered:

• Electrical system inspections and repairs
• Wiring and installations for commercial properties
• Emergency electrical services
• Appliance-related electrical troubleshooting
  Why They Stand Out: With certified electricians and 24/7 emergency services, Bestcare Electrical ensures safety and efficiency. Their experience spans nearly 10 years, serving areas like Westlands and Kilimani.
  Contact: (+254) 725 548 383, info@bestcareservices.co.ke
  Source: Bestcare Facility Management Services

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Choosing the Right Facility Services Provider

When selecting a facility services provider in Nairobi, consider the following factors:

• Certification and Experience: Ensure technicians are certified and have relevant experience.
• Service Range: Opt for providers offering comprehensive solutions to reduce the need for multiple vendors.
• Pricing Transparency: Request upfront quotes to avoid hidden fees.
• Customer Reviews: Check online platforms and referrals for feedback on reliability and quality.
• Coverage Area: Confirm the provider serves your location, especially for rural or peri-urban areas.

Nairobi’s facility services market is competitive, with providers like Bestcare and Imperial Appliances leading due to their professionalism and wide service offerings. For appliance repair, cleaning, or waste management, these companies ensure seamless operations for homes and businesses.

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The top 10 facility services providers in Nairobi, as highlighted above, offer reliable, professional, and affordable solutions tailored to the needs of residential and commercial clients. Whether you require appliance repairs, cleaning, security, or waste management, these companies deliver exceptional service across Nairobi and beyond. For more information on home and business services, visit ImperialAppliances.co.ke or contact the providers directly to schedule your service today.

Published by: ImperialAppliances.co.ke
Date: June 13, 2025
Contact: (+254) 722 466 901, info@imperialappliances.co.ke