Samsung TV Service and Maintenance
By Imperial Appliances
Why Choose Professional Samsung TV Service in Nairobi and Kenya
Your Samsung TV is an investment in quality entertainment. Whether you own a Smart TV, QLED, or Crystal UHD model, regular maintenance and timely repairs keep it working perfectly. Imperial Appliances offers expert Samsung TV Service in Nairobi and Kenya, bringing professional care right to your doorstep.
We understand how important your TV is for family entertainment, news, and staying connected. Our trained technicians handle all Samsung TV models with care and expertise. From simple fixes to complex repairs, we provide reliable solutions that extend your TV's lifespan.
Did You Know? Regular TV maintenance can extend your Samsung TV's life by 3-5 years and prevent 80% of common problems.
Common Samsung TV Problems We Fix
When your Samsung TV develops issues, quick professional help prevents small problems from becoming expensive repairs. Our Samsung TV Service in Nairobi and Kenya covers all common and complex issues.
Picture Problems:
- Black screen with sound
- No display or blank screen
- Lines on the screen (horizontal or vertical)
- Flickering or flashing screen
- Dim or dark picture
- Color distortion
- Cracked or damaged screen
Sound Issues:
- No sound from speakers
- Low volume problems
- Distorted or crackling audio
- Sound but no picture
Power and Connection Problems:
- TV won't turn on
- TV turns off by itself
- Red light blinking
- HDMI port not working
- USB port failures
- Wi-Fi connection issues
Smart TV Issues:
- Apps not working or loading
- Software update problems
- Remote control not responding
- Netflix, YouTube, or other apps freezing
Expert Tip: Never attempt to open your Samsung TV yourself. Internal components carry high voltage even when unplugged. Always call professional technicians.
Our Samsung TV Service and Maintenance Packages
Imperial Appliances offers comprehensive Samsung TV Service in Nairobi and Kenya with flexible service options to suit your needs.
Service Packages and Costs
| Service Package | Description | Price (Ksh) |
|---|---|---|
| Basic Diagnosis | Full TV inspection and problem identification | 500 - 1,000 |
| Standard Repair | Common repairs (software, settings, minor issues) | 1,500 - 3,500 |
| Advanced Repair | Complex repairs (motherboard, power supply) | 4,000 - 8,000 |
| Screen Replacement | Full screen replacement (price varies by size) | 15,000 - 45,000 |
| Annual Maintenance | Yearly check-up, cleaning, and optimization | 2,500 - 4,000 |
| Emergency Service | Same-day urgent repairs | 2,000 - 5,000 |
Note: Final costs depend on TV model, size, and specific issues found during diagnosis.
Samsung TV Spare Parts and Prices
We stock genuine Samsung spare parts to ensure quality repairs. Our Samsung TV Service in Nairobi and Kenya uses only authentic components for lasting results.
Common Spare Parts Price List
| Spare Part | TV Size Range | Price (Ksh) |
|---|---|---|
| Power Supply Board | 32" - 43" | 3,500 - 6,500 |
| Power Supply Board | 50" - 65" | 7,000 - 12,000 |
| Main Board (Motherboard) | 32" - 43" | 4,000 - 8,000 |
| Main Board (Motherboard) | 50" - 65" | 8,500 - 15,000 |
| T-Con Board | 32" - 43" | 2,500 - 5,000 |
| T-Con Board | 50" - 65" | 5,500 - 9,000 |
| LED Backlight Strips | 32" - 43" | 2,000 - 4,500 |
| LED Backlight Strips | 50" - 65" | 4,500 - 8,000 |
| Remote Control | All sizes | 800 - 2,500 |
| HDMI Port | All sizes | 500 - 1,500 |
| Speaker Set | 32" - 43" | 1,500 - 3,000 |
| Speaker Set | 50" - 65" | 3,000 - 5,500 |
| Wi-Fi Module | All sizes | 1,200 - 2,800 |
| Screen Panel | 32" | 12,000 - 18,000 |
| Screen Panel | 43" | 18,000 - 25,000 |
| Screen Panel | 50" | 25,000 - 35,000 |
| Screen Panel | 55" - 65" | 35,000 - 50,000 |
Prices include spare part and installation. Warranty provided on all genuine parts.
Money-Saving Tip: Schedule regular maintenance checks to catch small issues early. A Ksh 2,500 maintenance service can prevent a Ksh 15,000 repair bill.
Why Imperial Appliances for Samsung TV Service in Nairobi and Kenya
Choosing the right service provider makes all the difference. Our Samsung TV Service in Nairobi and Kenya stands out for several important reasons.
Certified Technicians: Our team receives regular training on Samsung TV technology. They understand the latest models and repair techniques.
Genuine Spare Parts: We use only authentic Samsung parts. This ensures your TV works perfectly and lasts longer.
Fast Response Time: We know you can't wait long without your TV. Our technicians respond quickly, often reaching you within 24 hours.
Affordable Pricing: Quality service doesn't mean expensive bills. We offer competitive rates and transparent pricing with no hidden costs.
Warranty on Repairs: All our repairs come with a warranty. If the same problem returns, we fix it free of charge.
Home Service Available: No need to transport your TV. We come to your home or office across Nairobi and throughout Kenya.
Free Diagnosis: We inspect your TV and explain the problem before charging any repair costs. You decide if you want to proceed.
Customer Satisfaction: "Imperial Appliances fixed my 55-inch Samsung QLED in one day. The technician was professional and the price was fair. Highly recommended!" - Jane M., Westlands
Samsung TV Maintenance Tips
Prevention is better than cure. Regular care keeps your Samsung TV running smoothly and reduces repair needs.
Daily Care:
- Turn off your TV properly using the remote, not just the wall socket
- Avoid touching the screen with fingers
- Keep liquids away from your TV
- Ensure proper ventilation around the TV
Weekly Maintenance:
- Dust the TV screen gently with a soft, dry microfiber cloth
- Clean the back vents to prevent dust buildup
- Check all cable connections
Monthly Checks:
- Update your TV software when prompted
- Check for loose connections
- Clean the remote control
- Test all HDMI and USB ports
What to Avoid:
- Never use harsh chemicals or window cleaners on the screen
- Don't place heavy objects on top of the TV
- Avoid exposing the TV to direct sunlight
- Don't block ventilation holes
- Never spray cleaners directly on the screen
Professional Advice: Schedule professional maintenance every 12 months. Our technicians will deep clean, optimize settings, and check for potential issues.
Service Areas Covered
Our Samsung TV Service in Nairobi and Kenya reaches customers across all major areas:
Nairobi Areas: Westlands, Karen, Lavington, Kilimani, Kileleshwa, Parklands, Runda, Muthaiga, Spring Valley, Ridgeways, Kitisuru, Gigiri, Loresho, Riverside, Hurlingham, Kileleshwa, Embakasi, Donholm, Umoja, Buruburu, Kasarani, Roysambu, Kahawa, Ruaka, Ruiru, Thika Road, Ngong Road, and all surrounding areas.
Nationwide Coverage: Mombasa, Kisumu, Nakuru, Eldoret, Thika, Machakos, Kitui, Nyeri, Meru, Kisii, Kakamega, and other major towns across Kenya.
How to Book Samsung TV Service in Nairobi and Kenya
Getting professional help for your Samsung TV is easy with Imperial Appliances.
Step 1: Contact us via phone, WhatsApp, or email Step 2: Describe your TV problem and model Step 3: Schedule a convenient appointment time Step 4: Our technician visits your location Step 5: Free diagnosis and cost estimate Step 6: Approve the repair and we fix your TV Step 7: Pay only after your TV works perfectly
Contact Information:
- Phone: [Your Contact Number]
- WhatsApp: [Your WhatsApp Number]
- Email: [Your Email Address]
- Working Hours: Monday - Saturday, 8:00 AM - 6:00 PM
- Emergency Service: Available 24/7 for urgent repairs
Fast Service Guarantee: Book before 10 AM and get same-day service in most Nairobi areas (subject to technician availability).
Frequently Asked Questions
Q: How long does a typical Samsung TV repair take? A: Simple repairs take 1-2 hours. Complex issues may require 1-3 days if we need to order specific parts.
Q: Do you offer warranty on repairs? A: Yes! All repairs come with a 30-90 day warranty depending on the type of repair.
Q: Are your spare parts genuine? A: Absolutely. We use only authentic Samsung parts to ensure quality and longevity.
Q: Can you fix water-damaged TVs? A: We assess water damage cases individually. Some can be repaired if addressed quickly.
Q: Do I need to bring my TV to your workshop? A: No. We provide home service across Nairobi and Kenya. Our technicians come to you.
Don't Wait - Get Your Samsung TV Fixed Today
TV problems don't fix themselves. The longer you wait, the worse they become. Trust Imperial Appliances for professional Samsung TV Service in Nairobi and Kenya that gets results.
We combine technical expertise, genuine parts, and excellent customer service to give you the best TV repair experience. Our satisfied customers across Kenya trust us with their Samsung TVs, and we're ready to help you too.
Whether your TV won't turn on, has picture problems, or needs regular maintenance, we have the solution. Contact Imperial Appliances today and enjoy your Samsung TV at its best again.
Call us now to schedule your Samsung TV service and get your entertainment back on track!
Imperial Appliances - Your Trusted Partner for Samsung TV Repairs and Maintenance in Kenya
