Laptops take more physical punishment than any other computing device — they are dropped, spilled on, overstuffed into bags, and used in demanding environments. When something goes wrong, our Westlands workshop provides expert laptop repair for all brands and all fault types. Call 0709004600 for a free initial assessment over the phone.

Laptop Hardware Repairs We Carry Out

  • Cracked or faulty screen replacement — LED/IPS/OLED panel replacement for all screen sizes and resolutions, including Full HD and 4K panels
  • Keyboard replacement — individual key replacement or full keyboard deck swap
  • Charging not working — DC jack replacement, charging board fault, or USB-C Power Delivery circuit repair
  • Battery not holding charge — battery cell replacement or full battery pack swap
  • Laptop not starting — BIOS chip fault, RAM failure, or motherboard power rail fault
  • Water / liquid damage — ultrasonic board cleaning, corrosion treatment, and component replacement
  • Overheating and fan noise — thermal compound replacement, heatsink cleaning, and fan replacement
  • Broken hinges — hinge replacement prevents further screen damage
  • Trackpad not working — trackpad replacement or flex cable fault
  • Wi-Fi not working — Wi-Fi card replacement or antenna cable repair
  • USB and HDMI ports damaged — port replacement at component level

All Laptop Brands Serviced

Dell, HP, Lenovo (ThinkPad, IdeaPad), Acer, Asus (ZenBook, VivoBook, TUF), Toshiba, Samsung, MSI, Huawei MateBook, Apple MacBook (Air and Pro), and Microsoft Surface.

Drop In or Call for Pickup

Call 0709004600 or come to our Westlands workshop. We provide a written quote before any work begins and a warranty on all parts fitted.

Imperial Appliances technologies.co.ke | Westlands, Nairobi CBD |   0709004600 | Mon–Sat 8 am – 6 pm


Printer Repair at Westlands, Nairobi › Call 0709004600

A printer that jams, streaks, refuses to connect, or won't feed paper costs your office time and money. Our Westlands workshop repairs inkjet and laser printers of all sizes, from personal desktop models to heavy-duty office workhorses. Call 0709004600 to book a same-day printer repair.

Printer Faults We Repair

Paper jams and feed problems — worn pickup rollers and separation pads are the most common cause of persistent paper jams. Roller replacement eliminates the fault.

Poor print quality — inkjet printers with blocked nozzles or misaligned print heads produce faded, streaky, or banded output. Head cleaning, alignment, and nozzle purging restore quality. Laser printers with streaky or faded output typically require a drum or toner cartridge, or a fuser unit replacement.

Printer not connecting — USB, Wi-Fi, and network connectivity issues are resolved through driver reinstallation, firmware update, or hardware port repair.

Error codes and offline status — firmware faults, jammed paper sensors, and network configuration errors all produce error states. We diagnose and clear them.

Fuser unit failure (laser printers) — the fuser melts toner onto paper; when it fails, print output smears or won't bond. Fuser replacement is a standard service.

Print head failure (inkjet printers) — a failed print head is replaced with a genuine or compatible unit.

Printer Brands We Service

HP, Canon, Epson, Brother, Samsung, Xerox, Ricoh, OKI, Lexmark, Kyocera, and Konica Minolta. Inkjet, laser, dot matrix, and wide-format printers.

On-Site and Workshop Repair Available

For large office printers and photocopiers, we offer on-site repair across Nairobi. Call 0709004600 or bring your desktop printer to our Westlands workshop.

Imperial Appliances technologies.co.ke | Westlands, Nairobi CBD |   0709004600 | Mon–Sat 8 am – 6 pm