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Hotpoint Washing Machine Error Codes

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Imperial Appliances are a leading name when it comes to domestic appliance repairs and new appliances. This means we have direct accounts with major manufacturers and have access to information other providers don’t, including details about what each of the error codes mean.

Error codes on Hotpoint washing machines with digital displays are broadcast with a fault code starting with F0, as well as with flashing lights. We’ll use the error codes to identify common problems, but if you need to know what flashing lights on your Hotpoint washing machine mean, just get in touch with us.

Below are a list of the most common error codes that will appear on the digital display of your Hotpoint washing machines, along with the fault type and a description of what’s gone wrong:

Error Codes Fault Type Fault Description Advice
F01 Circuit board fault This usually happens when you cannot select one or more functions Unplug the washing machine from the mains for at least 2 minutes before reconnecting and trying again
F02 Motor fault A good indicator of a motor fault would be if the drum is not rotating during a washing cycle Book a washing machine repair engineer
F03 Temperature sensor fault A temperature sensor fault could be due to the heating element not coming on Book a washing machine repair engineer
F04 Blockage or pump issue In most cases of a blockage or pump problem, the door will not open or, if it can be opened, you’ll see some water inside the drum We would recommend you check the hoses and filters for any signs of blockage. If you clear a blockage and the problem persists, book a washing machine repair engineer
F06 Door lock problem If the door won’t open it could be a problem with the door lock mechanism. When the door is closed, the machine will not start a cycle Check for obstructions in the door locking mechanism. If you can’t find one, book a washing machine repair engineer
F07 Circuit board and/or heating element fault A common sign of this would be the machine stopping mid way through its cycle, not heating the water, and the pump sometimes running continuously Book a washing machine repair engineer
F08 Heating element fault A common sign of this would be the machine stopping mid way through its cycle, not heating the water, and the pump sometimes running continuously Book a washing machine repair engineer
F09 Software error Usually indicated by multiple flashing lights on the washing machine. You’ll also find you won’t be able to get the machine to start a cycle on any programme Book a washing machine repair engineer
F11 Pump fault Signs include water remaining in the machine and/or not pumping out Book a washing machine repair engineer
F12 Control error The machine will not turn on if you have a control error fault Book a washing machine repair engineer
F13 Temperature sensor fault (for washer dryers only) Your Hotpoint washing machine and dryer won’t dry clothes properly or at all if it has a temperature sensor fault Book a washing machine repair engineer
F15 Heater fault (for both washing machines and washer dryers) A heater fault for washing machines and washer dryers indicates that the machine isn’t heating or drying clothes Book a washing machine repair engineer
F16 Drum lock sensor fault This error code means that the sensor controlling the position the drum stops in is not operating properly Book a washing machine repair engineer
F18 Data error (internal) The display and/or functions may not work properly. We suggest turning your machine off at the sockets for a few minutes, waiting a couple of minutes, and then reconnecting it Unplug the washinng machine from the mains for at least 2 minutes. Then reconnect and try again. If the fault remains, book a washing machine repair engineer
F19 Fan motor or heating element error (for washer dryer only) Machine will not dry properly or at all Book a washing machine repair engineer

If your machine is displaying any of the above errors and you can’t get to the root of the problem by yourself, call Glotech today to book a washing machine repair engineer on 0800 0546 326 (Available Mon-Sat, 8.30am to 5.30pm).

Hotpoint error codes are subject to change at any time, so the advice here might not be relevant to your specific machine. Also remember that, if you decide to inspect or repair your machine yourself, you must always unplug it from the mains and exercise caution.

Hotpoint Console LED Faults and Fault codes

LCD Display Code LED1 LED2 LED3 LED4 LED5 Possible fault
Fault 01 OFF OFF OFF FLASH OFF Motor triac short circuit: check motor and module connections
Fault 02 OFF OFF FLASH OFF OFF Motor jammed or tacho error. Machine thinks that motor is not turning. Check the motor for faults and all connections
Fault 03 OFF OFF FLASH FLASH OFF Temperature problem. NTC short or open circuit. Check thermistor and module connections.
Fault 04 OFF FLASH OFF OFF OFF Machine thinks is constantly empty. Pressure switch stuck on empty. Check pressure switch and hoses. Check module
Fault 05 OFF FLASH OFF FLASH OFF Machine thinks it has water stuck in it. Pressure switch jammed on. Check product is pumping out correctly and there are no blockages. Check pressure switch and pipework.
Fault 06 OFF FLASH FLASH OFF OFF None
Fault 07 OFF FLASH FLASH FLASH OFF Heater or heating problem. Check heating element and connections.
Fault 08 FLASH OFF OFF OFF OFF Heater problem. Check pressure switch heating element and connections.
Fault 09 FLASH OFF OFF FLASH OFF Software setup issue. Try reprogramming EEPROM. Could be faulty board
Fault 10 FLASH OFF FLASH OFF OFF Pressure switch not sensing. Check water is pumping out correctly, pressure switch and pipework.
Fault 11 FLASH OFF FLASH FLASH OFF Pump not activating, check drain pump connections and wiring.
Fault 12 FLASH FLASH OFF OFF OFF No communication between cards, check module connections, modules.
Fault 13 FLASH FLASH OFF FLASH OFF None
Fault 14 FLASH FLASH FLASH OFF OFF None
Fault 15 FLASH FLASH FLASH FLASH OFF None
Fault 16 OFF OFF OFF OFF FLASH None
Fault 17 OFF OFF OFF FLASH FLASH Door lock error. Check that door is functioning correctly including latch. Check door lock and connections. Be careful that this has not also caused a problem with the control board.

 

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