Washing Machine Repair Solutions in Nairobi | Dial 0722566999 | Washer Installation
Cooker Repair Services at Nairobi

    We provide repair services for all kinds of washing machines. Enjoy a professional service that comes with a 12 month guarantee, affordable pricing and expert engineer services too.

    Repair options for all major makes and brands

    If you need a washing machine repair for AEG, Beko or Bosch, Hotpoint or Indesit, LG or Samsung, we can help. Our engineers provide effective solutions for all makes and models of domestic appliances.

    Here at Imperial Appliances Repair Nairobi Services you’ll find everything you need in one place – prompt and professional help, genuine replacement spare parts, useful free advice and a friendly service. We are confident in our skills to undertake all types of repairs.


    Check our list of most common washing machine repairs we come across:

    1. not spinning
    2. not draining
    3. not powering on
    4. not filling up with water
    5. not going into its final cycles
    6. stopping mid cycle
    7. showing door locked
    8. leaking
    9. not heating up the water
    10. putting holes in your clothes
    11. not cleaning clothes properly
    12. not taking detergent
    13. not starting the cycle
    14. reporting a fault code
    15. very noisy
    16. shaking and vibrating
    17. overfilling
    18. tripping electrics




    Faults and Problems

    When a laundry machine breaks it can be a massive inconvenience though often the fault can be something really simple. Finding out about the most common faults could help avoid great expense or at the very least rule out the most obvious things that could go wrong.

    Problems could be something very simple like a loose object in the drum of the appliance or a clogged filter. Checking the most common problems first might just save calling out a professional unnecessarily. When checking for faults it is important to turn off the power to the appliance first to avoid any mishaps. Reducing or increasing the load size could also eliminate some issues relating to spinning or lack of.

    Hiring a washing machine repair expert is of course recommended if the most obvious checks prove to be fruitless.


    4 Interesting Facts You May Not Know

    2.6 million domestic washing machines per year are sold in the KENYA

    In Europe, more households own a washing machine than a car

    Laundry machines are to be found in about 35% of KENYA household

    In 1949, the average price of a laundry machine was about £60 and renting a washing machine was very common

    We repair all brands and models


    Our fast & reliable repair services‎

    Whatever brand of appliance you have, if it has stopped working it doesn’t mean the machine has reached the end of its life. In fact, many fixes can be done quickly and cheaply – and yet to the highest of standards – if you call experienced engineers. You are just one call away from receiving help and advice, and you can also arrange for an engineer to visit your property as soon as possible to take a closer look at your washer-dryer.


    If you didn’t think it was cost effective to get a repair done, think again - you could be very far from the truth. Our technicians have repaired countless household appliances that are still going strong today. Wear and tear can lead to broken or worn parts that are easy to replace in any make or model.




    Washing machine repair experts in Nairobi

    Our Nairobi-based appliance repair team will get your washing machine back to full working order again. We offer appliance repair help within the M25 area, with a two-hour time slot offered as standard. Closer to the time when the engineer from our appliance repair service turns up, they’ll call you to let you know when they’ll arrive.

    When you need an appliance repair help that can handle all makes and models of machines, you need to call us. Our customer service team handles all calls for our repair service. They’ll pass your details onto an engineer who will be with you at the allotted time.

    No one wants their washer to break down. But when it does, you want a service that is fast and successful. That’s what we can offer – a washer repair service providing countless spare parts right in the back of the van. Very few parts need to be ordered, thanks to the efficiency of our repair service. Everything is guaranteed for a full 12 months too.


    Appliance Brands We Repair

    From Beko to Bosch and Siemens to Zanussi, we can take a look at whatever make and model machine you have to determine what the problem is. Our service is designed with you in mind. We recognise you want a fast and convenient repair that doesn’t cost the earth.

    When you call our team we’ll take your details and have an engineer come out to you as quickly as possible. Our washing machine repair service ensures you get the repair handled quickly and effectively so you can get back to using your machine again.


    Solutions For All of Your Kitchen Appliance Needs

    We have many happy customers already, many of whom have recommended us to others as well. Whatever appliance you have and whatever age it happens to be, you now have easy access to a service you can count on. We’ll easily be able to identify and resolve whatever problem your appliance has produced and solve it for you ASAP.



    Not spinning

    A washer-dryer that isn’t spinning correctly could be attributed to a too small or a too heavy load. Adjusting your load size could alleviate this fault. A washer has balance sensors that might detect a small load and cause it to not spin correctly. Similarly too much washing in your machine might mean a machine doesn’t drain correctly and ultimately cause it not to spin. By adding or removing items from a load could rectify this washer fault. Making sure the filter, typically at the front of a machine, isn’t blocked is also a way of checking the cause of not spinning.


    Noisy appliance

    It is possible that a washer fault could develop when the cycle seems too noisy. Most people know the noise levels of their machine so notice easily when it begins to make a strange noise, shake or rattle. Checking the filters and the drum for anything immediately obvious could eradicate this problem. There could be an object in the drum that has fallen out of a load of washing and removing that could stop the noise happening.

    A rumbling noise could signify a washer fault with the bearings on the drum. Checking the filter might again reveal an obvious blockage that could clear the drain pump and do away with the excessive noise arising from this type of fault.


    The door won’t open

    It is fairly commonplace that no washer will let the door be opened whilst a cycle is underway. However, once a programme has completed the door release should activate. If this doesn’t happen then it could be possible to power off the machine and open the lid. Use the lever inside to release the door and open.


    Bad smell

    It might seem like an embarrassing problem to have but having a smelly washer is a relatively common fault. Modern liquid detergent and washing at a colder temperature means that bacteria is give the opportunity to breed and then causes the bad smell. Doing a maintenance wash will usually cure any smells leave your washer-dryer in tip top condition.


    Stops mid cycle

    This type of appliance fault could really be anything and short of eliminating things like a power cut or a break in electrical power then it typically worth hiring a professional to help. There’s a number of washer faults that can be diagnosed and treated by the owner but anything more technical needs the owner’s input.

Get your Laundry back to sparkling clean with our Washing Machine Repair Services

Washing machines are an essential part of modern life. They save time and make laundry day a breeze. However, like any other appliance, washing machines can experience problems from time to time. Some of these problems can be fixed easily, while others may require the expertise of a professional washing machine repair service. In this article, we will discuss common washing machine problems, repair solutions, the importance of using professional washing machine repair services, and where to find quality washing machine parts.


There are several common washing machine problems that homeowners may experience. These include:

  • Washing machine not turning on: This could be due to a problem with the power supply or a faulty control board.
  • Washing machine not filling with water: This could be caused by a problem with the water supply, inlet valve, or water level sensor.
  • Washing machine not draining: This could be due to a clogged drain hose, a malfunctioning pump, or a faulty belt.
  • Washing machine making strange noises: This could be a sign of a problem with the motor, belt, or bearings.
  • Washing machine shaking or vibrating: This could be due to an unbalanced load, damaged suspension springs, or a worn shock absorber.


Some of these problems can be fixed by the homeowner, while others require the expertise of a professional. Here are some potential solutions:

  1. Washing machine not turning on: Check the power supply and the control board. Replace the faulty part if necessary.
  2. Washing machine not filling with water: Check the water supply, inlet valve, and water level sensor. Replace the faulty part if necessary.
  3. Washing machine not draining: Check the drain hose, pump, and belt. Replace the faulty part if necessary.
  4. Washing machine making strange noises: Clean or replace the motor, belt, or bearings.
  5. Washing machine shaking or vibrating: Ensure that the load is balanced. Replace the suspension springs or shock absorber if necessary.


While some washing machine problems can be fixed easily, others require the expertise of a professional. Attempting to fix these issues yourself can be dangerous and may cause more damage to your washing machine. Professional washing machine repair services have the tools, knowledge, and experience to diagnose and fix any issue with your washing machine safely. Using a professional washing machine repair service also ensures that your washing machine is repaired to the highest standards. They have access to quality washing machine parts and can fix the problem quickly and efficiently. By using a professional service, you can rest assured that your washing machine is safe to use and will work as it should.


If you need to replace a faulty part in your washing machine, it is essential to use quality washing machine parts. Poor quality parts may not fit correctly or may not work as they should, causing more problems down the line. Quality washing machine parts ensure that your washing machine is repaired to the highest standards and will work as it should for years to come.

Washing machines are an essential household appliance that can experience problems from time to time. While some issues can be fixed by the homeowner, others require the expertise of a professional washing machine repair service. Using a professional service ensures that your washing machine is repaired to the highest standards, and quality washing machine parts are used. By using a professional service, you can rest assured that your washing machine is safe to use and will work as it should.